Alexandra Hernandez
Ocoee
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical assisting
Orlando Health
01.2020 - Current
- Maintain supplies and equipment and keep waiting and examining rooms neat and clean
- Assisting the physician during the examination
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical assisting
Community Health Center
08.2014 - 01.2020
- Assisting the physician during the examination
- Updating and filing patients' medical records
- Greeting patients
- Answering telephones
- Taking medical histories and recording vital signs
- Preparing patients for examination
Medical assisting
Moon Family Practice
12.2013 - 07.2014
- Taking medical histories and recording vital signs
- Explaining treatment procedures to patients
- Preparing patients for examination
- Assisting the physician during the examination
- Answering telephones
- Sterilize medical instruments
- Maintain supplies and equipment and keep waiting and examining rooms neat and clean
Medical assisting
Florida Care Center
05.2013 - 12.2013
- Answering telephones
- Greeting patients
- Updating and filing patients' medical records
- Filling out insurance forms, handling correspondence
- Scheduling appointments, arranging for hospital admission and laboratory services
- Assisting the physician during the examination
- Referral coordinator
Teller
JPMorgan Chase
05.2011 - 04.2013
- Money handling and customer service
Education
Medical assistant program -
Galiano Career Academy
12.2009
Skills
- Customer Service
- Time Management
- Active Learning and Listening
- Basic computer skills
- Bilingual English and Spanish
- HIPAA compliance
- Patient scheduling
- Direct patient care
- Reliable team player
- Maintaining confidentiality
- Clinical documentation
Certification
- Basic Life Support Certification (BLS)
Timeline
Medical assisting
Orlando Health
01.2020 - Current
Medical assisting
Community Health Center
08.2014 - 01.2020
Medical assisting
Moon Family Practice
12.2013 - 07.2014
Medical assisting
Florida Care Center
05.2013 - 12.2013
Teller
JPMorgan Chase
05.2011 - 04.2013
Medical assistant program -
Galiano Career Academy