Alexandra Hershberger
Lexington,Kentucky
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a bank professional position.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Psychologist
Veteran's Evaluation Services
10.2023 - Current
- Interviewed, observed, and surveyed patients to gain necessary information for psychological diagnosis.
- Conducted thorough psychological assessments using various testing methods to provide accurate diagnoses and inform treatment strategies.
- Used therapeutic communication techniques to build rapport and guide discussion with patients.
- Prevented escalation of mental health crises by responding promptly to urgent requests for psychological support from patients and their families.
- Managed caseload effectively, ensuring timely documentation and communication
Psychologist
BetterHelp
06.2023 - Current
- Managed caseload of individual clients, couples, and family therapy sessions.
- Developed customized treatment plans for clients, addressing their unique psychological needs and goals.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Studied and applied practices from professional reports and literature along with therapies focused on patient needs.
Psychologist
VA Healthcare System
06.2018 - 06.2023
- Developed customized treatment plans for clients, addressing their unique psychological needs and goals.
- Contributed to team development by providing clinical supervision to junior psychologists or interns seeking licensure.
- Trained future psychologists on best practices, counseling techniques, assessment and consultation.
- Established a strong professional network with local healthcare providers, enhancing referral partnerships and improving accessibility to mental health services for patients in need.
- Expanded professional knowledge by attending conferences and participating in continuing education opportunities to stay current on best practices in the field of psychology.
- Cooperated with other practitioners to conduct research, devise improvements and discuss treatment innovations.
- Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
- Performed research on effectiveness of interventions and proposed changes to intervention structures based on evaluation outcomes.
- Advanced research efforts within the organization by collaborating on grant applications or conducting independent studies aimed at improving treatment efficacy.
Grant-funded Researcher
Indiana University, Purdue University
08.2013 - 06.2019
- Gathered and organized information for research purposes.
- Wrote research papers, reports, reviews, and summaries regarding [Area of expertise].
- Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
- Interpreted data analysis results to draw inferences and conclusions.
- Developed data collection strategies and monitored data quality for optimal research results.
- Synthesized data and wrote detailed reports to present research findings to stakeholders.
- Managed multiple research projects simultaneously, ensuring timely completion within budget constraints.
Server and Bartender
Ramsey's
06.2008 - 08.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Teller and New Account Manager
First Security Bank
08.2005 - 05.2008
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Maintained accurate records of customer transactions in line with bank procedures.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
Education
Ph.D. - Clinical Psychology
Indiana University - Purdue University Indianapolis
Indianapolis, IN06.2019
Master of Science - Clinical Psychology
Indiana University - Purdue University Indianapolis
Indianapolis, IN12.2015
Bachelor of Arts - Psychology And Sociology
University of Kentucky
Lexington, KY05.2013
Skills
- Data Analysis
- Consultations
- Critical Thinking
- Rapport Building
- Decision-Making
- Data Gathering
- Statistical Analysis
- Supervision, mentorship, and teaching
- Public Speaking
Timeline
Psychologist
Veteran's Evaluation Services
10.2023 - Current
Psychologist
BetterHelp
06.2023 - Current
Psychologist
VA Healthcare System
06.2018 - 06.2023
Grant-funded Researcher
Indiana University, Purdue University
08.2013 - 06.2019
Server and Bartender
Ramsey's
06.2008 - 08.2013
Teller and New Account Manager
First Security Bank
08.2005 - 05.2008
Ph.D. - Clinical Psychology
Indiana University - Purdue University Indianapolis
Master of Science - Clinical Psychology
Indiana University - Purdue University Indianapolis
Bachelor of Arts - Psychology And Sociology
University of Kentucky
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