ALEXANDRA HICKS
New Orleans,LA
Summary
Program Coordinator and Pharmacy Technician offering experience implementing new and innovative programs aimed at meeting the needs of the organization.
Overview
10
10
years of professional experience
Work History
PRESCRIPTION ASSISTANCE PROGRAM COORDINATOR
DEPAUL COMMUNITY HEALTH CENTER
03.2014 - Current
- Developed and maintained relationships with providers in order to get medications to patients for little to no cost or no cost at all
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Established new Patient Assistance Programs for patients to receive medication
PHARMACY TECHNICIAN
DEPAUL COMMUNITY HEALTH CENTER
03.2014 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Bachelor of Science - Communication Sciences And Disorders
Southeastern Louisiana University
Hammond, LA12.2011
Skills
- Proactive mindset
- Decision-Making
- Critical Thinking
- Customer service experience
- Program Guidelines Adherence
- Analytical Thinking
Timeline
PRESCRIPTION ASSISTANCE PROGRAM COORDINATOR
DEPAUL COMMUNITY HEALTH CENTER
03.2014 - Current
PHARMACY TECHNICIAN
DEPAUL COMMUNITY HEALTH CENTER
03.2014 - Current
Bachelor of Science - Communication Sciences And Disorders
Southeastern Louisiana University
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