Alexandra Hubbart
Office Administrator
Fountain,CO
Summary
Personable Office Administrator with 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver adept at managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat workplace environment.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Office Administrator
Golden Meds
08.2020 - Current
- Implemented organizational filing and tracking systems to ensure an effective and efficient office.
- Produced high-quality documents, spreadsheets, presentations, and various marketing materials for internal and customer-facing needs using MS Office Suite, Canva.com, and Google Drive applications.
- Organized executive meetings to facilitate seamless communication between upper-level management and ownership.
- Designed brand-focused flyers using Canva.com to market new deals, products, flash sales, and to announce store changes.
- Spearheaded office team management by recruiting, screening, interviewing, hiring, and onboarding new employees utilizing Indeed's Employer tools resulting in reduced employee turnover.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Supported managers and owners with effective correspondence management, document coordination and customer relations.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
Purchasing Assistant
Imagine More
02.2020 - 04.2020
- Created and updated Google Sheets concerning essential business operations such as product backorder dates, return inventory, and vendor information.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
Office Administrator
New Leaf Chiropractic
06.2019 - 12.2019
- Managed appointments, registrations and patient relations in busy Chiropractic office.
- Performed intake and re-evaluation exams, including symptom collection, orthopedic testing, nerve and thermal scans, and got to know and connect with patients to create a comfortable office environment.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Verified benefits and worked with insurance companies to obtain payments.
- Entered procedure codes and diagnosis codes into medical billing software.
- Pulled charts and prepared for doctor assessment.
- Accurately collected personal, billing and medical details for 75-150 patients per day.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
Front Desk Office Assistant
Disability Support Services, DSS
02.2017 - 09.2017
- Managed phone lines, greeted and served students, parents, faculty, and staff on campus to provide guidance and access to the correct resources while fostering a safe and judgment-free environment.
- Aided diverse population of students, parents, faculty, and campus staff in navigating DSS policies and requirements.
- Managed staff calendars, scheduled appointments, trained new student staff, and filed paperwork while maintaining client confidentiality.
Education
Bachelor of Science - Dietetics
University Of Northern Colorado
Greeley, CO 08.2015 - 05.2019
Bachelor of Arts - Psychology
University Of Northern Colorado
Greeley, CO 08.2015 - 05.2019
Skills
Customer serviceMarketing
Inbound phone call handling
Scheduling
Understanding of medical terminology
Managing patient records