Alexandra Huerta
Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Optix Eyecare & Gallery
05.2022 - Current
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Managed phone calls, emails, and walk-in clients.
- Organized, maintained and updated information in computer databases.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Excellent communication skills, both verbal and written.
Optometric Technician
Works Family Eye Care
06.2018 - 03.2021
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Supported optometrists during emergency cases, aiding in prompt treatment and resolution of urgent issues.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback for continuous improvement.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Promoted a welcoming atmosphere within the practice by keeping waiting areas tidy and well-stocked with reading materials.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Dispatcher
R2 Logistics
09.2021 - 03.2022
- Scheduled and organized delivery routes.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Scheduled deliveries and pickups according to customer needs.
- Monitored vehicle locations to coordinate timely arrivals.
Fitness Center Receptionist
Planet Fitness
08.2016 - 03.2018
- Fostered a positive atmosphere within the fitness center by consistently displaying an upbeat attitude, strong work ethic, and commitment to excellent customer service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
- Assisted new members with enrollment processes, leading to increased gym membership sales.
- Checked members into gym by scanning badges.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
Education
GED -
Poteet High School
Mesquite, TX2016
Skills
- Registration and Scheduling
- Creative Problem-Solving
- Patient Confidentiality and Data Security
- Schedule Coordination
- Customer Service
- Multitasking Abilities
- Team building
- Sales expertise
- Self Motivation
- Billing Adjustments and Refunds
- Key holder experience
- Team Collaboration
- Excellent Communication
- LiveChat Messaging
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Optix Eyecare & Gallery
05.2022 - Current
Dispatcher
R2 Logistics
09.2021 - 03.2022
Optometric Technician
Works Family Eye Care
06.2018 - 03.2021
Fitness Center Receptionist
Planet Fitness
08.2016 - 03.2018
GED -
Poteet High School