Alexandra Iafe
Summary
College student who demonstrates strong work ethic and creative ability. Seeking to apply my motivated communication and social skills as an employee at your business.
Overview
5
5
years of professional experience
Work History
Server
Twin Peaks Restaurants
Madison, TN
10.2022 - 07.2023
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires and providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously without compromising service quality.
Bartender/Head Server
Pockets Pool And Pub
Tallahassee, FL
06.2021 - 08.2022
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Complete comps and voids for coworkers, verifying coworkers' "Employee Cashout", and counting drawer money.
- Increased customer satisfaction by providing excellent service and crafting high-quality alcoholic beverages.
Team Member
Chicken Salad Chick
Tallahassee, FL
01.2021 - 05.2021
- Collected, arranged, and input information into database system.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
File Clerk/Receptionist
McDermott Law Firm
Seminole, FL
05.2018 - 08.2018
- Consistently met or exceeded performance goals in both quality and productivity metrics, demonstrating strong attention to detail and a commitment to excellence in file management.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Answered phone promptly and directed incoming calls to correct offices.
- Compiled, sorted and filed high volume of documents.
File Clerk/Receptionist
McDermott Law Firm
Seminole, FL
10.2018 - 08.2020
- Consistently met or exceeded performance goals in both quality and productivity metrics, demonstrating strong attention to detail and a commitment to excellence in file management.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Answered phone promptly and directed incoming calls to correct offices.
- Compiled, sorted and filed high volume of documents.
Education
Bachelor of Science - Business Administration
St. Petersburg College
Seminole, FL05.2026
Associate of Arts -
Tallahassee Community College
Tallahassee, FL05.2022
High School Diploma -
Osceola Fundamental High School
Seminole, FL05.2020
Skills
- CPR/First Aid/AED Certified
- Social Media Management
- Server Management
- Customer Service
- TABC Certified
- Strong Work Ethic
- Adaptable and Flexible
- Team Leadership
- Public Safety
- Client Confidentiality
- Computer Proficiency
- Analytical and Critical Thinking
Additional Information
- Volunteered for Suncoast Hospice in Clearwater, Florida from August 2016 to May 2018.
Timeline
Server
Twin Peaks Restaurants
10.2022 - 07.2023
Bartender/Head Server
Pockets Pool And Pub
06.2021 - 08.2022
Team Member
Chicken Salad Chick
01.2021 - 05.2021
File Clerk/Receptionist
McDermott Law Firm
10.2018 - 08.2020
File Clerk/Receptionist
McDermott Law Firm
05.2018 - 08.2018
Bachelor of Science - Business Administration
St. Petersburg College
Associate of Arts -
Tallahassee Community College
High School Diploma -
Osceola Fundamental High School