Alexandra Ibarra
Beaumont,CA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Associate
Walmart
Beaumont/San Jacinto, CA
08.2020 - 07.2022
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Educated new hires on company policies and procedures by designing and developing training program.
- Mentored and coached other team members to meet daily sales goals.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Provided quotes to customers for purchase of products.
- Created and built custom project plans and deliverables for customers to satisfy quality, time and budget.
- Collected, arranged and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Generated reports detailing findings and recommendations.
Team Leader
Del Taco
Beaumont, CA
11.2017 - 05.2020
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Team Leader
Raising Canes
Beaumont, CA
08.2019 - 03.2020
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Masters And Certificate of Science/Health - Dietetics And Nutrition
Crafton Hills College
Yucaipa, CA09.2024
Skills
- Verbal and Written Communication
- Result Interpretation
- Overstock Strategy
- Attention to Detail
- Stocking and Replenishing
- Folding Clothing
- Stockroom Rotation
- Customer Service
- Display Model Assembly
- Practice Management
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Costumer Service/ Care by meeting their every needs/ wants with accuracy and efficiency.
Timeline
Associate
Walmart
08.2020 - 07.2022
Team Leader
Raising Canes
08.2019 - 03.2020
Team Leader
Del Taco
11.2017 - 05.2020
Masters And Certificate of Science/Health - Dietetics And Nutrition
Crafton Hills College
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