
Dedicated and customer-focused team leader with over 7 years of experience in fast-paced food service environments. Proven track record in delivering excellent customer service, training staff, and maintaining smooth operations under pressure. Strong multitasking, communication, and leadership skills, with a passion for creating positive customer experiences. Seeking to bring my teamwork, problem-solving abilities, and enthusiasm for service to the Starbucks team.
Processed customer orders with 98% accuracy consistently exceeding daily productivity targets. Collaborated with team members to resolve on the floor issues ensuring smooth fulfillment operations. Demonstrated adaptability by taking on various roles and learning new tasks quickly.
Engaged with customers to ensure a positive dining experience. Handled high volumes of orders accurately while maintaining fast service times. Collaborated with team members to ensure timely food preparation and delivery. Maintained cleanliness and compliance with health and safety standards.
Delivered exceptional customer service, maintaining a 95% positive feedback score. Worked across multiple stations to ensure smooth operations during peak times. Trained new team members on food safety standards and procedures, improving team efficiency by 15%. Contributed to a clean and organized workspace by following strict hygiene protocols.
Technical: Familiar with POS systems, Microsoft Office, and basic computer software
Languages: Fluent in English and Conversational Spanish
Interests: Patient care, communication, teamwork, time management, and familiarity with healthcare practices
Team Leader/Manager : Del Taco for 3 years