Alexandra Ingram
Norman,OK
Summary
Personable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service within many different food establishments.
Overview
8
8
years of professional experience
Work History
Bartender
Torchy's Tacos
Norman, OK
07.2019 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Served high customer volumes during special events, nights and weekends.
Restaurant Waitress
Louie's Bar and Grill
Norman, OK
07.2016 - 08.2019
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Bussed and reset tables to keep dining room and work areas clean.
Veterinary Technician Assistant
Thunderbird Vet
Norman, OK
07.2017 - 12.2018
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Education
Bachelor of Science - Psychology
University of Oklahoma
Norman, OK12.2022
Skills
- Customer Service
- Organizational Skills
- Sales expertise
- Handling difficult customers
- Hospitality service expertise
- Cash register operation
- Clear and effective communication
- Engaging personality
- Serving Experience
- Bartending
- Busser
- Liquor, beer and wine knowledge
- Responsible alcohol service
Timeline
Bartender
Torchy's Tacos
07.2019 - Current
Veterinary Technician Assistant
Thunderbird Vet
07.2017 - 12.2018
Restaurant Waitress
Louie's Bar and Grill
07.2016 - 08.2019
Bachelor of Science - Psychology
University of Oklahoma
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