ALEXANDRA JACOBS
New York,NY
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Executive Assistant & Operations Manager
RISE
09.2022 - Current
- Scheduled meetings and appointments for the executive, ensuring that the executive had a full and productive day
- Developed and implemented processes and procedures to streamline office operations
- Organized and managed a comprehensive travel system that improved the efficiency of staff travel operations by 40%
- Scheduled appointments and meetings, ensuring the smooth flow of daily operations
- Managed the executive calendar and organized travel arrangements, resulting in a stress-free experience for the executive
- Maintained financial databases, ensuring accuracy and completeness of records
- Monitored inventory levels to ensure product availability and accuracy of inventory records
- Assisted with event planning and execution, resulting in successful and well-attended events
- Managed event logistics, including transportation and accommodation arrangements for participants
- Utilized the latest event technology to ensure a successful event
- Coordinated onboarding activities with HR, IT, and other departments to ensure new hires were set up for success
- Implemented an onboarding checklist to ensure each onboarding step was completed in a timely manner
- Organized shareholder meetings, board meetings and other meetings, including the preparation of meeting minutes
Game Time Statistics Technician
NFL
08.2015 - Current
- Assist all stadium statisticians during each NFL game to validate stats entered through internal database; helped iron out technical bugs to ensure smooth data entry
- Resolve statistical issues in timely fashion per statistician needs and follow deadlines for immediate information releases
- Provide operational support for game day crews, mainly Detroit Lions
- Use Game Statistics Information System (GSIS) to carry out game stats functions and provide statistical data for NFL records
Operations Manager
EMG Media
06.2022 - 08.2022
- Hiring in-field reps to physically deliver media to each market to complete contract
- Monitoring in-field reps to ensure accuracy of completion of contract
- Weekly management meetings to secure reps for each of the coming contracts and to fix any issues that may arise prior to start date
- Update in-field reps with their location lists with what locations they still need to complete on a daily basis, for each of the national campaigns
- Communicate with internal team for quantities to pack & ship to the in-field reps in each market
- Plan and execute schedules to ensure timely completion of internal tasks, along with in-field reps in markets
Operations Coordinator
EMG Media
06.2021 - 06.2022
- Administration support for Operations department & in-field reps; all documents for successful completion of contracted advertising campaigns
- Organize department Dropbox and Monday.com project management systems
- Monitor multiple multi-national campaigns & in-field reps across simultaneous nationwide; collecting and analyzing data to confirm successful implementation & completion of campaign contracts
- Route, organize, & distribute documents for campaigns for in-field reps & location liaisons; co-manage in-field reps for all NYC (all five boroughs) campaigns
- Assist in SOP for growing Operations department; helped build/navigate new project management system, Monday.com
- Ships via Fed-Ex and tracks products on a daily basis; has helped move over 100 shipments to in-field reps nationwide to ensure timely completion of contracts
Office Manager
JPO Concepts
01.2018 - 06.2021
- Managed catering inventory, ensuring that all necessary ingredients and supplies were available for each event
- Managed a team of 10 staff to ensure efficient and timely delivery of catering services
- Coordinated with other departments to ensure that catering services aligned with the company's overall goals and objectives
- Used customer relationship management (CRM) systems to accurately track and manage customer data
- Managed accounts receivable and accounts payable to ensure accurate and timely payment of invoices
- Provided bookkeeping services, such as invoicing and preparing financial statements
- Coordinated with event staff and volunteers to ensure smooth operations and a high-quality event experience
- Assisted with event planning and execution, resulting in successful and well-attended events
- Managed event logistics, including transportation and accommodation arrangements for participants
- Developed and maintained relationships with customers, resulting in a high rate of repeat business
- Ensured compliance with food safety regulations, resulting in no health code violations
- Maintained records of food purchases and labor costs, resulting in accurate budgeting and forecasting
- Monitored food inventory and placed orders for supplies when needed
- Organized and managed catering events, ensuring that all guests had their dietary requirements met
Education
BS - Radio & Television
University of Central Florida
Orlando, FL01.2013
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Office administration
- Information confidentiality
- Meticulous attention to detail
- Expense reporting
- Scheduling
- Travel coordination
- Meeting planning
- Travel arrangements
- Proofreading
Personal Information
Title: Operations Specialist
Timeline
Executive Assistant & Operations Manager
RISE
09.2022 - Current
Operations Manager
EMG Media
06.2022 - 08.2022
Operations Coordinator
EMG Media
06.2021 - 06.2022
Office Manager
JPO Concepts
01.2018 - 06.2021
Game Time Statistics Technician
NFL
08.2015 - Current
BS - Radio & Television
University of Central Florida
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