ALEXANDRA JN PHILIPPE
Apopka,FL
Summary
Versatile professional with a proven track record at Gabriel Health Institute, enhancing student pass rates through effective teaching strategies and clinical instruction. Demonstrated excellence in teamwork, collaboration, and problem-solving, ensuring high levels of customer satisfaction at ENMARCOLDA S.A. Skilled in organizational tasks and excellent communication, adept at driving significant improvements in learning outcomes and operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant Instructor
Gabriel Health Institute
06.2023 - Current
- Maintained accurate records of student attendance, progress, and assessment results to track their development throughout the course.
- Organized supplementary workshops focusing on specific topics or skills, enabling students to further hone their abilities as CNAs.
- Improved student pass rates on state certification exams through effective instruction and targeted test preparation strategies.
- Ensured proper use of equipment during skill demonstrations, promoting safety while teaching essential procedures for patient care tasks.
- Evaluated student performance, providing constructive feedback to guide individual improvement and ensure mastery of course material.
Export Documentation Executive
ENMARCOLDA S.A
02.2011 - 01.2022
- Ensured timely submission of required export paperwork, resulting in increased customer satisfaction levels.
- .Enhanced data accuracy through diligent recordkeeping practices that allowed management to make informed decisions regarding resources allocation.
- Facilitated the successful execution of complex export shipments by collaborating with cross-functional teams, ensuring all parties remained informed of shipment requirements and timelines.
- Reduced errors in export documents by meticulously reviewing and verifying accuracy of information provided.
- Coordinated closely with finance department to ensure timely issuance of invoices and proper payment collection from clients.
- Resolved shipment discrepancies promptly, minimizing delays and maintaining client satisfaction rates.
- Collaborated with sales teams to accurately forecast shipment volumes, allowing for better resource allocation and planning.
- Provided exceptional customer service by addressing inquiries related to shipment status, product availability, and other logistics concerns quickly and professionally.
Administrative Assistant
SEWING INTERNATIONAL S.A.
03.2008 - 01.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Education
Associate of Arts - Banking And Finance
UNASMOH
HAITI10-2006
Skills
- Patient Safety
- Teaching strategies
- Clinical Instruction
- Ambulation Techniques
- Infection control procedures
- Teamwork and Collaboration
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Classroom Management
- Active Listening
Self Motivation
Accomplishments
Dedicated CNA Instructor with experience in teaching and training nursing assistants. Skilled in creating engaging lessons and providing hands-on training. Previously worked as a Documentation Executive, where I managed important records and ensured accuracy. Strong communication and organizational skills, with a passion for helping others succeed in their healthcare careers. Committed to providing quality education and support to students.
Certification
FLORIDA CNA LICENSE
Languages
HAITIAN CREOLE
Native or Bilingual
English
Full Professional
French
Full Professional
Timeline
Certified Nursing Assistant Instructor
Gabriel Health Institute
06.2023 - Current
Export Documentation Executive
ENMARCOLDA S.A
02.2011 - 01.2022
Administrative Assistant
SEWING INTERNATIONAL S.A.
03.2008 - 01.2011
FLORIDA CNA LICENSE
Associate of Arts - Banking And Finance
UNASMOH
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