Alex Juan
San Marcos,TX
Summary
Experienced and adaptable hospitality professional with over five years of progressive experience in bartending, event coordination, and customer service roles. Known for delivering exceptional guest experiences in high-volume, fast-paced environments. Demonstrated ability to lead, train, and mentor staff, manage inventory, and design custom beverage menus that align with company branding and customer preferences. Skilled in multitasking, upselling, and problem-solving, with a proactive approach to team collaboration and operational efficiency. TABC and Food Handler certified, with a strong work ethic and a passion for service excellence.
Overview
5
5
years of professional experience
Work History
Traveling Bartender Trainer
Elevate Entertainment Group
11.2023 - Current
- Led bartender training sessions at new store openings, focusing on mixology, service standards, and compliance
- Collaborated with operations to design efficient, brand-aligned bar layouts
- Created custom beverage menus tailored to each location's clientele
- Managed liquor inventory to ensure cost-efficiency and consistent stock levels
- Supervised and supported new employees throughout their training process
Bartender Lead
EVO Entertainment Group
11.2022 - Current
- Oversaw daily bar operations in a high-volume entertainment venue
- Ensured high-quality service and guest satisfaction through efficient beverage preparation
- Supervised bartenders, provided ongoing training, and set performance standards
- Created and updated cocktail menus while maintaining product quality
- Ensured compliance with health and alcohol regulations
- Promoted upselling through guest engagement and personalized service
- Acted as liaison between bar staff and management to enhance communication and efficiency
Party Host
EVO Entertainment
09.2022 - 11.2022
- Coordinated and hosted customized birthday and office parties
- Managed event setup, activities, and entertainment for smooth execution
- Collaborated with clients to tailor themes and schedules
- Maintained a safe, welcoming environment for all guests
- Handled logistics with strong communication and multitasking skills
Receptionist
JCPenney Salon
07.2022 - 11.2022
- Greeted clients and managed front desk operations for a smooth salon experience
- Scheduled and confirmed appointments to optimize stylist availability
- Maintained client records and managed retail and salon inventory
- Handled payments and promoted retail products to boost sales
- Kept reception area clean, stocked, and professionally presented
Secretary
Onion Creek Auto Sales
02.2022 - 09.2022
- Managed phone communications and assisted customers in a busy auto sales office
- Handled vehicle documentation, including title transfers and paperwork organization
- Entered and updated inventory data with accuracy and attention to detail
- Maintained a clean, organized office and supported daily operations
- Demonstrated reliability, confidentiality, and strong organizational skills
Barista
Starbucks
06.2020 - 01.2022
- Provided prompt, friendly service in a fast-paced café environment
- Took and customized orders to meet customer preferences and brand standards
- Maintained a clean, organized workspace following health and safety guidelines
- Operated POS systems and handled various payment methods
- Restocked supplies, managed inventory, and supported team collaboration
- Built strong customer relationships through attentive service and product knowledge
Server
Outback Steakhouse
01.2020 - 06.2020
- Delivered attentive service in a high-volume restaurant to ensure guest satisfaction
- Took accurate food and drink orders and communicated special requests to kitchen staff
- Served meals promptly and monitored tables for ongoing needs
- Handled payments using POS systems and maintained accurate cash handling
- Maintained dining area cleanliness and followed food safety standards
- Demonstrated strong multitasking, teamwork, and customer service skills
Education
Associate of Applied Science - Veterinary Technology
Penn Foster
08.2024
High School Diploma - undefined
The Woodlands High School
05.2018
Timeline
Traveling Bartender Trainer
Elevate Entertainment Group
11.2023 - Current
Bartender Lead
EVO Entertainment Group
11.2022 - Current
Party Host
EVO Entertainment
09.2022 - 11.2022
Receptionist
JCPenney Salon
07.2022 - 11.2022
Secretary
Onion Creek Auto Sales
02.2022 - 09.2022
Barista
Starbucks
06.2020 - 01.2022
Server
Outback Steakhouse
01.2020 - 06.2020
High School Diploma - undefined
The Woodlands High School
Associate of Applied Science - Veterinary Technology
Penn Foster
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