Alexandra Juarez
Beaumont,CA
Summary
Motivated and detail-oriented professional with experience in providing excellent customer service and administrative support. Seeking to leverage my skills in communication, organization, and multitasking in the Library Associate 2 role to help create a welcoming and efficient environment for patrons. Eager to contribute to a diverse and inclusive library setting while supporting daily operations and ensuring a positive patron experience.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Various Schools
05.2021 - Current
- Manage classroom activities for different grade levels, ensuring continuity of instruction during teacher absences.
- Implement lesson plans, adjust instruction to fit classroom needs, and maintain classroom management.
- Collaborate with school staff to support student learning and provide a productive learning environment.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Team Member
Planet Fitness
01.2022 - 07.2024
- Provided excellent customer service to gym members by handling inquiries, assisting with memberships, and maintaining a clean and organized environment.
- Supported daily operations, including equipment maintenance, member check-ins, and administrative tasks.
- Promoted gym events and fitness services to encourage member engagement and retention.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Payroll Representative
Loma Linda University
08.2016 - 07.2019
- Served as the front desk representative for the payroll department, responding to employee inquiries via phone and email.
- Organized and coordinated cash advances, ensuring they were prepared and available for employee pick-up on Wednesdays.
- Managed the distribution of W-2 forms and processed employment verifications.
- Provided administrative support to the payroll team, maintaining accurate records and handling confidential employee data.
- Addressed payroll discrepancies, responded to employee inquiries, and provided support for payroll audits.
- Collaborated with HR and other departments to improve payroll processes and ensure compliance with labor laws.
Education
Bachelor of Arts -
CSUSB
San Bernardino01.2013
Skills
- Classroom Management
- Customer Service
- Organizational abilities
- Microsoft Office Suite
- Time Management
- Communication & Collaboration
- Record-keeping
- Research Support
- Telephone and email etiquette
References
Available upon request.
Timeline
Team Member
Planet Fitness
01.2022 - 07.2024
Substitute Teacher
Various Schools
05.2021 - Current
Payroll Representative
Loma Linda University
08.2016 - 07.2019
Bachelor of Arts -
CSUSB
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