ALEXANDRA KENT
Winston-Salem,NC
Summary
Dynamic Certified Peer Support Specialist with a proven track record at Atrium Health Wake Forest Baptist, excelling in crisis intervention and resource coordination. Adept at fostering client empowerment and enhancing treatment outcomes through effective communication and comprehensive case management. Passionate about community outreach and dedicated to improving access to mental health services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
Atrium Health Wake Forest Baptist
Winston Salem, NC
02.2023 - Current
- Guide patients through goal setting and crisis resolution, enriching treatment process
- Coordinate patient transportation and referrals, ensuring seamless care transitions.
- Educate on Medication-Assisted Therapy, promoting informed patient choices.
- Maintain detailed patient records, supporting accurate case management.
- Enroll patients in SAMHSA Grant, optimizing resource access.
- Lead patient case management and crisis intervention, facilitating medication-assisted therapy, while implementing harm reduction strategies, and coordinating multi-center treatment plans.
- Streamline patient intake processes and SAMHSA grant enrollment, while maintaining detailed progress documentation and coordinating essential transportation services.
- Foster patient empowerment through goal-setting sessions and comprehensive support, ensuring seamless referrals to specialized treatment centers.
- Facilitate comprehensive patient care through crisis intervention and medication-assisted therapy, implementing evidence-based harm reduction strategies.
- Collaborated with healthcare teams to develop comprehensive care plans.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Processed incoming data entries with accuracy and attention to detail.
Addiction Counseling Research Assistant
Appalachian State University
06.2023 - 08.2024
- Conduct literature reviews to support addiction recovery research
- Manage resources for substance use disorder studies
- Organize and maintain research files efficiently
- Collaborate with Dr. Miller on project insights
- Contribute to impactful addiction recovery guide
- Managed and organized research files and documentation systems, streamlining access to critical substance use disorder recovery resources
- Dr. Geri Miller
Project Manager and Peer Support Specialist
City Lights
Winston-Salem, NC
08.2022 - 02.2023
- Community outreach and assisting clients in finding the right resources, support groups, and mental health services.
- Managed client load and supervised clients' progress with goals, and implemented skills such as motivational interviewing with clients.
- Built strong community partnerships to expand access to mental health resources, facilitating seamless client referrals, and support network development.
- Strengthened community outreach initiatives by creating targeted resource-matching protocols and expanding support-group accessibility.
- Facilitated regular meetings to track progress and address project challenges.
- Developed project plans, defining scope, timelines, and resources required.
Certified Peer Support Specialist: Crisis Support
Greentree Peer Center (Refuge)
Winston-Salem, NC
01.2022 - 08.2022
- Link clients to essential resources for treatment and shelter, ensuring access to basic needs.
- Conduct crisis interventions, providing immediate support and guidance in urgent situations.
- Coordinated multi-faceted support services, including shelter placement, treatment referrals, and basic needs assistance, ensuring client safety and well-being.
- Built strong partnerships with community organizations to enhance resource accessibility, while implementing trauma-informed care practices for diverse client needs.
Substance Abuse Residential Technician
Path of Hope, Inc.
Lexington, NC
07.2021 - 01.2022
- Facilitated therapeutic sessions for groups of 18 clients, focusing on rehabilitation and recovery.
- Administered medications while ensuring adherence to safety regulations and protocols.
- Implemented conflict-resolution strategies to enhance group dynamics and support client progress.
- Maintained precise documentation of client progress to ensure compliance with treatment standards.
Education
Bachelor of Science - Psychology
University of North Carolina At Greensboro
Greensboro, NC05-2026
Associate of Arts -
Forsyth Technical Community College
Winston-Salem, NC03.2025
High School Diploma -
Memorial Day School
Savannah, GA01.2013
Skills
- Crisis intervention
- Case management
- Documentation and reporting
- Conflict resolution
- Communication skills
- Group facilitation
- Leadership
- Resource navigation and coordination
- Data collection and analysis
- Community outreach
Certification
- Certified Alcohol & Drug Counselor at NCSAPPB
- Peer Support Specialist at NC Certification Board
- Wellness Recovery Action Plan at Certification Program
- Emotional CPR at Certification Program
- Peer Support Ethics at Certification Program
References
References available upon request.
Timeline
Addiction Counseling Research Assistant
Appalachian State University
06.2023 - 08.2024
Certified Peer Support Specialist
Atrium Health Wake Forest Baptist
02.2023 - Current
Project Manager and Peer Support Specialist
City Lights
08.2022 - 02.2023
Certified Peer Support Specialist: Crisis Support
Greentree Peer Center (Refuge)
01.2022 - 08.2022
Substance Abuse Residential Technician
Path of Hope, Inc.
07.2021 - 01.2022
Bachelor of Science - Psychology
University of North Carolina At Greensboro
Associate of Arts -
Forsyth Technical Community College
High School Diploma -
Memorial Day School
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