Alexandra Kopecky
Port Orchard,WA
Summary
Organized and dependable candidate seeking to maintain full-time position in serving others. Passion for people and a strong desire to help them overcome hangups, leading them towards success. Understands professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Successful at managing multiple priorities with a positive attitude. Hardworking and passionate, willing to take on added responsibilities to meet team goals with strong organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Refrigeration and Air Conditioning Technician
Puget Sound Naval Shipyard
2022.09 - Current
- Search and locate assets at PSNS, Bangor and Everett for preventative and corrective maintenance
- Replace various air filters for AC systems on modular trailers throughout PSNS, Bangor, and Everett base
- Clean Condensers and visually inspect chiller units
- Inspect, troubleshoot and repair heat pumps and AC units
- Increased efficiency of repair jobs with effective communication and collaboration with team members
- Assisted lead mechanic in completing complex repair projects for improved customer satisfaction.
- Deconstruct recovered AC units and dispose of via PSNS standards
- Place orders for new air filters, replacement parts, and AC units
- Improved system efficiency by conducting thorough diagnostics and troubleshooting of air conditioning units
- Increased client satisfaction by promptly responding to service calls and effectively resolving HVAC issues
- Promoted safety in the workplace through adherence to industry standards and best practices during all tasks
- Kept accurate records of time and materials used for each job to compile into service reports.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality
- Filled out detailed work orders for each job completed
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site
- Maintained comfortable environmental temperatures in city facilities
Production Machinery Mechanic Helper
Puget Sound Naval Shipyard
2020.09 - 2023.01
- Located and resolved problems on machines and equipment
- Worked with machines of different makes, models and years ranging from the beginning of the last century-present
- Accurately inspected parts with precision measurement instruments
- Completed preventative, predictive, corrective, and reactive maintenance on equipment such as machines, airlines, chain hoists, etc
- Maintained fluid levels on machines and checked on wear and tear of parts
- Kept a temperature, pressure and date log on air compressors providing high pressure air to submarines and carriers when in dock
- Researched manuals to obtain information for parts and locations of components
- Ordered new parts for machines
- Interpreted oils and greases from manufacturer manuals into oils and greases carried within the shipyard
- Correctly disposed of Hazmat in the proper locations with the correct labels
- Maintained code/740 chain hoists by opening, measuring, cleaning, greasing, and replacing worn out parts per written procedures
- Ensured proper Warning Tags were attached
- Logged maintenance and sent out for testing
- Ensured work locations were equipped with the required First-Aid kits in case of any emergencies and restocked when they were low
- Communicated with Supervisor and coworkers through use of phone and email
- Worked in a team setting to fulfill the mission.
- Contributed to a safer work environment by adhering to safety protocols and reporting any hazards promptly.
Marine Machinery Mechanic Helper Trainee
Puget Sound Naval Shipyard
2020.01 - 2020.09
- Held necessary skills to use a variety of hand and power tools as well as tested equipment to serve marine propulsion and auxiliary systems
- Served engines, generators, motors, hydraulic controls, and air compressors
- Worked off of blueprints, engineering diagrams, and schematics and always followed written procedures in TGI'S and Work Packages
- Participated in briefs to state purpose of evolutions, lessons learned, jobs, and safety parameters
- Served as safety watch for project evolutions, preventing passage into danger zones
- Maintained communication with Navy personnel through sound phones to eliminate error and mishaps during evolutions.
Senior Lube Oil Technician
Valvoline Instant Oil Change
2018.04 - 2020.01
- Provided friendly greetings and guided customers onto the bay
- Collected all necessary customer and vehicle information and input it into a database for future records
- Topped up fluids, filled tires, and carried out additional services such as coolant flushes, transmission fluid exchanges, battery changes, etc
- Enhanced equipment reliability by performing routine maintenance and inspections on oil systems.
- Ensured adherence to industry regulations by accurately documenting maintenance procedures and results.
- Streamlined operations through effective communication with team members during maintenance projects.
- Contributed to a reduction in environmental impact by properly disposing of hazardous materials from oil systems.
- Kept shop areas neat, clean, and free of safety hazards.
- Successfully performed multiple jobs at once with the team by maintaining open communication via callouts and structured order of operations
- Cashed out customers after services were completed
- Proficiently answered phones and provided any information needed by the customer
- Created schedules for employees two weeks ahead of time
- Worked efficiently in a fast paced and industrial and office-like environment
- Performed inventory on fluids, tools, and parts
Floor Staff
Cost Plus World Market
2016.11 - 2018.04
- Served fresh coffee and tea for sampling
- Checked food expiration dates and restocked shelves based on provided schematics
- Conducted inventory on jewelry and accessories as Head of Jewelry Department
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment
- Increased efficiency in floor operations by organizing and stocking merchandise, reducing clutter and ensuring optimal product placement
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Assisted in merchandising displays by arranging products attractively to showcase featured items effectively
- Handled cash transactions efficiently while adhering to company policies for secure financial management
- Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents
- Contributed to loss prevention efforts by monitoring customer activity and reporting any suspicious behavior to store management
- Facilitated smooth transitions during shift changes by communicating pertinent information clearly among team members about ongoing tasks or issues requiring attention
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations
- Assisted customers with inquiries, locating products, and making informed recommendations to meet their needs
- Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers
- Contributed to sales growth by actively engaging with customers and promoting store promotions or special offers
- Supported inventory management by accurately tracking items and assisting in routine stock checks
Floor Staff
Regal Cinemas
2013.05 - 2013.10
- Performed multiple safety inspections within auditoriums, ensuring safety of guests and fellow employees
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Enhanced customer experience by providing timely and efficient service during movie screenings
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions
- Contributed to increased concession sales by offering personalized recommendations based on customer preferences
- Collaborated with team members to ensure smooth operations during peak movie seasons and special events
- Managed ticket booth operations, ensuring accurate transactions and prompt customer service
- Provided exceptional guest service, resulting in repeat visits from satisfied customers
- Addressed customer concerns promptly, leading to timely resolutions and increased satisfaction levels
- Trained new employees on company policies and procedures, fostering a productive work environment
- Conducted routine inventory checks for concession items, minimizing waste and ensuring product availability for guests
- Implemented crowd control measures during high-traffic periods, promoting safety within the theater premises
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office
- Coordinated with team members to cover various roles as needed during busy periods or staff shortages, maintaining a consistently high level of service throughout the theater''s operational hours
- Maintained up-to-date knowledge of current films being shown at the theater as well as those coming soon in order to respond effectively to guest inquiries
- Contributed positively to a welcoming atmosphere within the theater by greeting guests upon arrival and thanking them upon departure
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms
- Enforced theater policies to maintain enjoyable viewing experience for all customers
- Checked IDs for age-restricted shows in compliance with regulations
- Provided assistance to guests with special needs and helped with seat accommodations
- Performed routine inspections of theater to identify safety hazards
- Secured theater at end of each shift to prevent theft of theater items
- Handled emergency situations to maintain safety of staff and customers
- Directed ticket holders to seats and facility locations.
Education
Associate of Applied Science - Organizational Leadership And Resource Management
Olympic College
Bremerton, WA06.2025
High School Diploma -
Metea Valley High School
Aurora, IL06.2013
No Degree -
Command University
PSNSSkills
- Active listening
- Passion to work with people
- Interpersonal Communication
- Task Prioritization
- Research
- Customer Relations
- Analytical and Critical Thinking
- Flexible and Adaptable
- Listens to instructions
- Asks questions
- Seeks self-improvement
- Written Communication
Accomplishments
- PSNS Special Achievement Award-
Guiding a peer in a time of need, with respect and privacy - PSNS Special Achievement Award-
Nominated for Shop 06 Maintenance Employee of the fourth Quarter, 2020 - PSNS PDQ Award-
Demonstrating good timely management and effective production - PSNS Safety Award-
Demonstrating proper response to a spill - Valvoline Safety Award-
Following exact protocol by performing every step necessary to prevent serious bodily injury from a coolant flash boil
Volunteer Experience
- STEM Volunteer with PSNS, 2022-2023
- Ember Church Children's Ministry 2023-Present
- Christian Life Center Youth Ministry, 2021-2023
- Christian Life Center Children Lead Teacher, 2021, 2022
- Celebrate Recovery/Celebration Place Teacher, 2022
- Faith Fellowship Church Youth Ministry, 2017, 2018
Certification
- CPR
- EPA 609
- EPA Universal Certification
Languages
Spanish
Native or Bilingual
References
- Tim Moon
Ember Church Lead Pastor
(360) 471-6231
- Alyssa Legas
Electrician for Puget Sound Naval Shipyard
(360) 932-9554
- Jeri Delaney
Youth Director at Coffee Oasis
(360) 990-5732
- James Lee
Production Machinery Mechanic
(253) 257-0102
Timeline
Refrigeration and Air Conditioning Technician
Puget Sound Naval Shipyard
2022.09 - Current
Production Machinery Mechanic Helper
Puget Sound Naval Shipyard
2020.09 - 2023.01
Marine Machinery Mechanic Helper Trainee
Puget Sound Naval Shipyard
2020.01 - 2020.09
Senior Lube Oil Technician
Valvoline Instant Oil Change
2018.04 - 2020.01
Floor Staff
Cost Plus World Market
2016.11 - 2018.04
Floor Staff
Regal Cinemas
2013.05 - 2013.10
Associate of Applied Science - Organizational Leadership And Resource Management
Olympic College
High School Diploma -
Metea Valley High School
No Degree -
Command University
- CPR
- EPA 609
- EPA Universal Certification
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