Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Kotler

Summary

Dedicated Financial Aid Office Assistant with excellent experience in office work. Applies strong communication and problem resolution skills to each student issue. Dependable and quick-learning team player with effective analytical problem-solving and organization skills.

Overview

1
1
year of professional experience

Work History

Lab Assistant Volunteer

University Of California, Los Angeles
06.2023 - 08.2023
  • Will volunteer in Dr. Paul's lab this summer.
  • Will follow industry professionals to learn appropriate methods for solving issues and best practices for task completion.
  • Will maintain lab by calibrating equipment and cleaning surfaces and items used.
  • Will work closely with lab staff on special projects.

Financial Aid Office Assistant

Ventura County Community College District
02.2022 - 06.2023
  • Interacted with customers by phone, email, text message, or in-person to provide information about financial aid awards, requirements, and disbursements.
  • Counseled both enrolled and prospective students and their parents about financial aid options and program details.
  • Collaborated with co-workers to complete projects, in which we had to call students to inform them of various holds on their file.
  • Conducted daily virtual zoom workshops to answer general financial aid questions and to help students complete their FAFA.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Mentored and trained new hires, resulting in stronger staff development and increased productivity.
  • Conducted interviews with potential new hires to assess eligibility.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.

Education

Associate of Arts - Psychology

Moorpark Community College
Moorpark, CA
05.2023

Skills

  • Excel Spreadsheets
  • Microsoft Outlook
  • Inventory Assessments
  • Customer Service
  • Computers and Technology
  • Answering Questions Virtually and In-person
  • Calm and Professional Under Pressure
  • Problem-Solving Skills
  • Multitasking
  • Data Entry
  • Verbal and Written Communication

Languages

Russian
Professional Working

Timeline

Lab Assistant Volunteer

University Of California, Los Angeles
06.2023 - 08.2023

Financial Aid Office Assistant

Ventura County Community College District
02.2022 - 06.2023

Associate of Arts - Psychology

Moorpark Community College

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Alexandra Kotler