Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Kristedja

Placerville,California

Summary

Driven supervisor and barista with a proven track record at Dutch Bros and Grocery Outlet, enhancing team efficiency and customer satisfaction. Excelled in espresso machine operation and leadership, significantly improving team collaboration and workflow. Skilled in time management and exceptional customer service, consistently achieving positive outcomes in high-pressure environments.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Barista

Dutch Bros
Placerville, CA
09.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Supervisor

Grocery Outlet
Placerville, CA
01.2020 - 11.2022
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Monitored workflow to improve employee time management and increase productivity.

Education

Associate of Science - Engineering

Folsom Lake College
Folsom, CA
05.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Exceptional customer service
  • Team Leadership
  • Espresso machine operation
  • Excellent math skills
  • Time Management
  • Customer Service
  • Opening and closing duties

Timeline

Barista

Dutch Bros
09.2022 - Current

Supervisor

Grocery Outlet
01.2020 - 11.2022

Associate of Science - Engineering

Folsom Lake College
Alexandra Kristedja