Alexandra Labuguen
Executive Assistant
Kapaa,HI
Summary
Driven and resourceful executive assistant with 4+ years of experience. Proven track record of supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environment. Dependable and quick-learning with effective communication and organization skills. Demonstrated ability to identify, analyze, improve, and streamline work processes. Ability to take on projects autonomously. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Strong commitment to ensuring team success.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Virtual Assistant
BELAY
Remote
2023.04 - Current
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Maintained well-organized database system for improved information accessibility in daily operations.
- Upheld highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Optimized workflow efficiency by creating comprehensive reports to track project progress and milestones.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Executed travel arrangements by researching and booking flights and accommodations.
- Coordinated Skype calls across multiple time zones.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Executive Assistant
ANAINA HOU COMMUNITY PARK
Kilauea, HI
2020.02 - Current
- Provided daily support to CEO and to other team members as needed.
- Reviewed, proofread, and edited emails, letters, publications, grant applications, and other documents.
- Completed and submitted grant reports.
- Donor and CRM management.
- Initiated and supported Salesforce implementation plan.
- Assisted in development of company policies and procedures, contributing to more organized work environment.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as liaison between departments to facilitate effective communication throughout company.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated and maintained confidential databases and records.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
COMPOUNDING PHARMACY TECHNICIAN/LAB MANAGER
NORTH SHORE PHARMACY
Kilauea, HI
2015.06 - 2020.02
- Compounded sterile and non-sterile prescriptions.
- Wrote and checked prescription formulas.
- Certified aseptic compounding technician.
- Accurately scanned chemicals, weighed and recorded correct weights, and prepared finished compounds accordingly.
- Trained new staff members and interns.
- Daily inventory management.
- Daily check of expiration date on over 1,000 nutraceuticals and chemicals.
- Daily communication and ordering from over 25 companies and manufacturers.
PHYSICAL THERAPY AIDE
VIAL PHYSICAL THERAPY
Susanville, CA
2014.04 - 2015.06
- Set patients up with various modalities, including heat, ice, electrical stimulation (stem) and heat, stem and ice, ultrasound, ace bandage wraps.
- Helped patients on and off weight machines, overseeing weight lifting programs/keeping track of progress.
- Wrote pertinent information on daily progress reports.
- Answered multi-line phone and taking messages.
- Filed progress reports and other documents appropriately.
- Entered patient information into computer.
- Posted patient charges, ran daily transaction reports, collected copays and deductibles.
- Faxed progress reports and evaluations to doctors.
- Scheduled patients’ appointments.
- Assisted with insurance authorization and billing.
Education
BACHELOR’S - EXERCISE SCIENCE
Willamette University
Salem, OR 2009.08 - 2013.05
Skills
Time management
Adaptability
Microsoft Office and G-Suite
Salesforce
Proactive
Self-directed
Filing and data archiving
Project Management
Schedule Management
Report writing
55 WPM typing speed
Mail handling
Proofreading
Administrative support
Timeline
Virtual Assistant
BELAY
2023.04 - Current
Executive Assistant
ANAINA HOU COMMUNITY PARK
2020.02 - Current
COMPOUNDING PHARMACY TECHNICIAN/LAB MANAGER
NORTH SHORE PHARMACY
2015.06 - 2020.02
PHYSICAL THERAPY AIDE
VIAL PHYSICAL THERAPY
2014.04 - 2015.06
BACHELOR’S - EXERCISE SCIENCE
Willamette University
2009.08 - 2013.05