Alexandra Ladd
Teton Village
Summary
Graduating Senior student at University of Denver seeking to make meaningful contribution to Marketing team in real estate/ Architecture/ Interiors industry sector.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Internship
Crispy - Beverage Company
01.2025 - Current
- Marketing duties (editing, graphic design, social media)
- Editing and attending filming sessions (podcasts)
- Hosting tastings and interacting with clients
- Digital advertisement
Concierge/Hotel Front Desk Clerk
Teton Mountain Lodge & Spa
Denver
05.2025 - 08.2025
- Greeted guests warmly, providing a welcoming atmosphere at the lodge.
- Assisted guests with reservations for dining, activities, and spa services.
- Coordinated transportation arrangements for guests to local attractions and events.
- Managed guest inquiries, resolving issues promptly and efficiently.
- Provided information on resort amenities and nearby attractions to enhance guest experience.
- Collaborated with staff to ensure smooth operations during peak seasons.
- Maintained an organized concierge desk, ensuring all materials were readily available.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Concierge
Caldera House Resort
06.2021 - 09.2021
- Performed front desk agent duties as necessary, such as registration, check out and processing room reservations for guests
- Facilitated the creation and execution of guest itineraries
- Maintained constant guest communication
- Provided hands-on support during busy arrival/departure periods and group movements.
- Handled stressful situations in a professional manner, ensuring guest satisfaction
- Ensured guests' needs and concerns are responded to in a timely, professional and friendly manner with a focus on service recovery when applicable
- Handled guest complaints and solved problems
- Ensured payments are completed and confirmations are sent
Camp Counselor - Assistant (Training)
Latin School of Chicago
06.2019 - 09.2019
- Helped manage schedules for campers between the ages of 5-12
- Assisted staff in planning activities
- Part-time job for the summer session (5 days a week)
- Always helped with tidiness and ensuring child safety
Education
Bachelor of Science - College of Arts and Sciences
University of Denver
Denver, Colorado 08.2022 - 05.2026
High School -
British International School of Chicago
Chicago, IllinoisSkills
- IOS/ Microsoft Proficiency
- Design/ Photography
- Social Media Marketing
- Hospitality Management
Certification
CPR - Adult/Infant
Accomplishments
Hornbeck Scholar - 2 Quarters / Dean’s List - 4 Quarters with 3.69 GPA
Alpha Phi Sorority
Illinois Leadership, Selected as one of 120 from all high schools in Illinois to represent the school and understand company employment from HR perspective.
Projects
We Are Protagonists - Blog (Social Media), Contributing Writer/Editor, 01/2021, 12/2022, Wrote stories based on interviews and research, Focused on global issues, conflicts and lifestyle
Timeline
Concierge/Hotel Front Desk Clerk
Teton Mountain Lodge & Spa
05.2025 - 08.2025
Internship
Crispy - Beverage Company
01.2025 - Current
Bachelor of Science - College of Arts and Sciences
University of Denver
08.2022 - 05.2026
Concierge
Caldera House Resort
06.2021 - 09.2021
Camp Counselor - Assistant (Training)
Latin School of Chicago
06.2019 - 09.2019
High School -
British International School of Chicago