Alexandra Lambrecht
Richmond,TX
Summary
Always looking to learn new skills, take on extra responsibilities, and grow professionally. Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Experienced specialist with a passion for delivering outstanding service.
Overview
24
24
years of professional experience
Work History
Support Rep- Badging and Fingerprinting
United Airlines
03.2022 - Current
- Based at HSC Badging Office and backup support to IAH office.
- Assigned to support Inflight with fingerprinting and I9's for new hires.
- Assisted with TSA RAPBACK program by traveling to inflight and flight ops bases to train staff on fingerprinting procedure as well as supplying training supplements on how to address errors and correct them.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Provided technical support to customers, troubleshooting technical issues and providing solutions.
Hotel Admin - Corporate Travel
United Airlines
03.2006 - 11.2020
- Managed, researched and contracted hotels for business travel for United Airlines Employees traveling on business
- Oversaw loading of hotel rates and locations in travel software Egencia.
- Ste inspections done at hotels to assure safety of employees traveling on business.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for hotel reservations.
- Handled meeting and group needs for entire company.
Representaive Employee Travel Center
United Airlines
08.2002 - 03.2006
- Assisted employees with understanding pass travel privileges
- This covered all aspects from active employee to family travel and retiree
- Participated in role out of ETickets from paper tickets for travel.
- Handled offline business travel on other airlines for employees.
- Researched eticket/pass misuse in OnDemand. Reported findings to management of employees.
Reservations/ Group
United Airlines/Continental Airlines
11.1999 - 08.2002
- Researched and booked flights as per the clients preferences, time constraints and budgets
Education
Linguistics
The University of Texas At Arlington
Arlington, TXSkills
- German
- Teamwork
- Problem-Solving
- Customer service
- Sales
- Leadership
- Office administration
- Social media
Timeline
Support Rep- Badging and Fingerprinting
United Airlines
03.2022 - Current
Hotel Admin - Corporate Travel
United Airlines
03.2006 - 11.2020
Representaive Employee Travel Center
United Airlines
08.2002 - 03.2006
Reservations/ Group
United Airlines/Continental Airlines
11.1999 - 08.2002
Linguistics
The University of Texas At Arlington
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