Alexandra La O
Orlando,FL
Summary
Dynamic customer service professional with a friendly demeanor and strong problem-solving skills, honed at Walmart. Proven track record of enhancing customer loyalty through effective communication and attention to detail. Adept at managing transactions and resolving complaints, ensuring a seamless experience in fast-paced retail environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Walmart
Costumer Service/ Money Services
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed returns and exchanges, ensuring compliance with company policies.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Marshall
Costumer Service
09.2024 - 02.2025
- Assisted in resolving customer inquiries and complaints efficiently.
- Managed daily operations to ensure smooth customer service delivery.
- Collaborated with team members to enhance service quality and efficiency.
- Maintained accurate records of customer interactions and transactions.
- Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
Education
High School Diploma -
Oak Ridge High School
Orlando 05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Decision-making
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Successfully recruited and trained [Number] new customer service representatives.
- Resolved product issue through consumer testing.
Certification
- Successfully completed the requirements to be certified in Entrepreneurship and Small Business.
- Completed the program of Manicure Professional Nail Design.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Walmart
Costumer Service/ Money Services
02.2025 - Current
Marshall
Costumer Service
09.2024 - 02.2025
High School Diploma -
Oak Ridge High School