ALEXANDRA LA RIVA
Miami,FL
Summary
Experienced, accomplished and results-driven Executive Administrative Assistant with robust history and proven track record of supporting C-Level Executives in key functions. Multi-talented professional, skilled in providing stellar administrative support, managing busy schedules, complex travel arrangements, organizing projects, Human Resources and event planning with strong focus on providing exceptional customer service experiences with emphasis on fostering strong business relationships in multi-cultural organizations. Highly motivated & versatile leader driven by passion and commitment to deliver excellence, exceed targets, and accomplish established objectives and goals. Expert problem solver with great ability to overcome challenging and complex issues with highest degree of integrity, work ethics, adaptability and confidentiality. Dedicated to providing exceptional customer service with an emphasis on fostering strong business. Detailed oriented, energetic articulate and persuasive communicator who is fluent in Spanish and English and basic in Portuguese.
Overview
11
11
years of professional experience
Work History
Executive Business Administrator
One on One Consulting & Design, LLC
Remote (Miami, FL)
01.2022 - Current
- Provide advice, guidance, administrative support, and services to different businesses on administration, operations, event planning, and other business-related topics to help them operate more efficiently and achieve their goals.
- Oversee and manage the firm's day-to-day administrative operations, providing support to the CEO's schedule to ensure their time is focused on critical and strategic issues, resulting in increased productivity of 45%.
- Addressed and resolved administrative issues by communicating with team members and stakeholders, and recommending solutions, improving operational efficiency by 20%.
- Optimized cash flow management through careful analysis of accounts receivable and accounts payable by effectively administering a variety of accounting activities, such as invoicing a backlog of sales of over 6 months in a 2-day period and implementing a process of generating invoices once services were rendered.
- Managed budget by carefully tracking expenses and making strategic adjustments as needed and earning a revenue of over $200K
- Collected over $1.5M of overdue invoices within a 3 month period and reduced AR > 60 days to less than 30 days.
Executive Business Administrator/HR Manager
Claro Video, Inc.
Hybrid (Miami, FL)
06.2013 - 10.2021
- Delivered high-level day-to-day executive support to the CEO and other multiple C-Level executive team members by spearheading multifaceted projects and extremely active calendars, including international/domestic meetings and events with numerous providers
- Prepare, complete and approve complex expense reports; compose, prepare and distribute confidential correspondence; arrange complex and detailed travel plans, itineraries, and agendas
- Plan, coordinate and ensure the CEO’s schedule is followed and respected
- Provide a 'gatekeeper' role, creating win-win situations for direct access to the CEO's time and office
- Provide one-on-one executive support and serve as the primary point of contact and/or liaison for internal and external customers on all matters pertaining to the office and the CEO
- Communicate directly and on behalf of the CEO with vendors, Executive staff, employees and others
- Act as an adjunct member of the Executive Team to facilitate communications and exchanges of information; transmit directives, instructions, and assignments; and follow up on status of assignments
- Analyze internal processes, recommend and implement procedural changes to improve operations and efficiencies
- Monitor the facility to ensure that it remains safe, secure and well maintained
- Managed all of the HR activities: compensation and benefits, health insurance annual renewals, training and development, recruitment, terminations, labor relations, performance reviews, policies/procedures, and other initiatives for employees, including processing payroll for over 100 employees.
Education
Skills
- Complex Schedule & Time Management
- Expense Reporting & Spreadsheet tracking
- Budget Administration/Management
- Corporate Event/Meeting Management
- Operational Excellence & Business Growth
- Travel Coordination & Arrangements
- Relationship/Partnership Building
- Team Building/Leadership
- Negotiation Skills/Contract Management
- Human Resources Management
Accomplishments
- Successfully served over 5 CEO’s reliable and trustworthy representative and ambassador to external clients/organizations in attainment of organizational objectives.
- Creditably coordinated over 200 meetings with top executives from substantial studios and other international Indies for high-profile events, such as MIPCOM (Cannes), American Film Market (LA), Ventana Sur (Argentina), and NATPE (Miami).
- Coached and trained over fifty (50) staff members on travel policies and completing expense reports on the Concur System.
- Developed and established an Executive Assistant manual detailing the roles, responsibilities and specific tasks of the function.
- Decreased office expenditures by 30% by evaluating operating expenses, negotiating with new vendors, implementing needed controls on stock/supplies and standardizing ordering procedures.
- Saved over $1.3M of rent for the company during COVID through the utilization of effective negotiation skills.
- Secured over $90K in the negotiations of contractor bids on the demolition of the IT Data Center.
- Achieved 30% reduction in travel costs by analyzing and consolidating company’s travel needs.
- Effectively managed and reduced the cost by 90% of the construction of a new office space.
- Boosted employees’ morale by organizing monthly/quarterly events, engaging, motivating, and integrating with them. Successfully planned and organized numerous corporate events with limited budgets which exceeded company’s expectations with a 100% employee turnout.
Technical Proficiencies
- Microsoft Office Suite
- Teams
- Zoom
- Google Apps
- Adobe
- Webex
- Concur
- SAP
- SharePoint
- QuickBooks
- Paychex Flex
- ADP Workforce
- HR Connections
Timeline
Executive Business Administrator
One on One Consulting & Design, LLC
01.2022 - Current
Executive Business Administrator/HR Manager
Claro Video, Inc.
06.2013 - 10.2021
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