Alexandra Ledesma

Oversaw guest service operations at corporate and large-scale events, ensuring seamless execution and attendee engagement.

Facilitated food setup at service stations and executed post-event breakdown activities.

Maintained high standards of food presentation and service to enhance customer satisfaction.

Established lasting customer relationships through consistent, friendly, and professional interactions.

Executed thorough breakdown and cleanup procedures after events, maintaining venue integrity and cleanliness.

Arranged event venues to meet client expectations and enhance guest experience.

Responded swiftly to unexpected alterations in event plans to ensure seamless execution and operational continuity.

Facilitated front-office functions to enhance visitor experience and streamline communication processes.

Maintained organized digital and physical filing systems to improve workflow efficiency

Assisted leadership with data entry, scheduling, and updating internal records

Coordinated mail distribution and supported event setup and breakdown

Executed high-quality service standards while managing multiple tasks in a bustling event atmosphere.

Collaborated with kitchen and service teams to optimize operational efficiency.

Implemented and maintained rigorous sanitation and safety measures to ensure compliance.

Coordinated with catering managers and chefs to ensure timely updates on last-minute changes.

Coordinated and supported engaging classroom activities and daily schedules to foster a nurturing educational environment.

Directed creative initiatives to foster learning and promote self-expression.

Engaged with parents to provide updates on children's performance and conduct, fostering collaborative support.

Provided exceptional customer service in a fast-paced, high-traffic environment.

Operated POS systems to maintain transaction accuracy and efficiency.

Monitored and maintained cleanliness while implementing food safety standards to safeguard public health.

Provided detailed insights about menu items to assist customers in making informed dining choices.

Executed rapid table setup to maximize efficiency and minimize turnaround times.

Maintained cleanliness of tables and arranged dining settings to uphold sanitation compliance.

Facilitated communication between management and service staff to effectively address customer needs.

Operated POS system to efficiently manage reservations and process orders.

Engaged customers with warm greetings and meaningful conversations.

Delivered personalized service to ensure customer satisfaction and foster loyalty.

Ensured food preparation adhered to menu standards, safety policies, and company procedures.

Oversaw cash register operations and ensured accurate transaction processing.