Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Lexee Ha

Tulsa,USA

Summary

Highly motivated individual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

9
9
years of professional experience

Work History

Sales Associate

Adidas
10.2024 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Bud Tender/Event coordinator

Stats Dispensary
08.2021 - 12.2023
  • Checking in guests and putting their medical card information in the system
  • Helping guests find what product is best suited for their symptoms
  • Ensuring every single guest's medicinal needs are met
  • Coordinating pop up events for vendors to come out and do promotions sales, show product, etc

Front Desk Agent/Concierge

Tulsa Club Hotel
11.2019 - 08.2021
  • Checking in and checking out guests
  • Making reservations for specific dates and noting any special needs or amenity requests
  • Showing venue space for any future weddings, business meetings, parties, or events
  • As well as giving historical tours of the building
  • Recommending restaurants, museums, concerts, or activities to do while in town
  • Ensuring every single guest's hospitality needs are met or even above the typical standard

Front Desk Agent/Concierge

The Mayo Hotel
09.2018 - 06.2019
  • Checking in and checking out guests
  • Making reservations for specific dates and noting any special needs or amenity requests
  • Recommending restaurants, museums, concerts, or activities to do while in town
  • Ensuring every single guest's hospitality needs are met or even above the typical standard

Front Desk Agent

DoubleTree Hotel
04.2018 - 08.2018
  • Checking in and checking out guests
  • Making reservations for specific dates and noting any special needs or amenity requests
  • Ensuring every single guest's hospitality needs are met or even above the typical standard satisfaction

Store Manager

Journeys Kidz
06.2016 - 03.2018
  • Recruiting, interviewing, hiring, and training all sales associates
  • Ensuring all store goals and payroll are being met to company satisfaction
  • Supervise sales associates while motivating them to exceed their personal sales goal
  • Delegating work projects for associates to create a more efficient work environment
  • Overseeing that all customers are being provided with the proper product(s) that not only meet the needs of the guardian, but also their child/children

Education

high school diploma -

Broken Arrow High School
01.2014

Skills

  • Strong ability to communicate with people on all levels
  • Knowledgeable of sales and product
  • Confident and authoritative speaking manner
  • High degree of self-motivation
  • Strong negotiation skills
  • Ability to work on own initiative
  • Team player
  • Customer service experience
  • Hospitality experience
  • Charismatic manner

Timeline

Sales Associate

Adidas
10.2024 - Current

Bud Tender/Event coordinator

Stats Dispensary
08.2021 - 12.2023

Front Desk Agent/Concierge

Tulsa Club Hotel
11.2019 - 08.2021

Front Desk Agent/Concierge

The Mayo Hotel
09.2018 - 06.2019

Front Desk Agent

DoubleTree Hotel
04.2018 - 08.2018

Store Manager

Journeys Kidz
06.2016 - 03.2018

high school diploma -

Broken Arrow High School

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Alexandra Lexee Ha