ALEXANDRA LONGORIA
Lakewood,CA
Summary
Knowledgeable Recovery Coach highly effective at building productive relationships with clients to facilitate treatment goals. Talented problem-solver with a service-oriented and compassionate approach. Looking to leverage 2 years of experience in a new role with room for advancement. Works well in high-stress environments with solid multitasking, planning and decision-making skills and adaptability to meet any challenge.
Overview
5
5
years of professional experience
Work History
Recovery Coach
Shoreline Residential Facility
Long Beach, CA
08.2020 - Current
- Aids in crisis intervention and problem solving among six clients and staff members during mealtimes and groups
- Responsible for keeping the home clean, completing house inventory and ordering monthly supplies in conjunction with other departments of the facility
- Collaborates with team members to ensure admissions and discharges are efficiently completed
- Maintains safe environment for all clients in a culturally competent and therapeutically effective way
- Participates in multidisciplinary meetings focused on providing comprehensive assistance.
- Trains new team members and ensures their proficiency in position
- Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
Food Service Worker
PIH Whittier Hospital
Whittier, CA
01.2016 - 01.2017
- I was responsible for preparing patient trays, delivering patient meals, and becoming familiar with patient meal plans
- Learned other teammates' work tasks to train as backup.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Quoting Assistant
JL Furnishing
Rancho Dominguez, CA
03.2014 - 01.2016
- I was responsible for emails, and connecting with clients to sell and market our products
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Managed and completed paperwork and overall office administration operations.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
Education
Associates Degree - Allied Health
Los Angeles Pacific University
12.2021
Medical Assisting Diploma -
DOWNEY ADULT SCHOOL
05.2020
Associates Degree - Behavioral Studies
LOS ANGELES HARBOR COLLEGE
05.2015
Skills
- Crisis intervention
- Mental Health Support
- Interdisciplinary Care
- Group Activities
- Effective Listening
- Administrative Support
- Creative Solutions
- Telephone technique
- Insurance verification
- Supply Inventory
- Appointment scheduling
- Typing/Keyboard 45wpm
Timeline
Recovery Coach
Shoreline Residential Facility
08.2020 - Current
Food Service Worker
PIH Whittier Hospital
01.2016 - 01.2017
Quoting Assistant
JL Furnishing
03.2014 - 01.2016
Associates Degree - Allied Health
Los Angeles Pacific University
Medical Assisting Diploma -
DOWNEY ADULT SCHOOL
Associates Degree - Behavioral Studies
LOS ANGELES HARBOR COLLEGE
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