Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Lopez

Midland

Summary

Dynamic professional with a proven track record at Hartley Haus, excelling in customer service management and problem-solving. Leveraged outstanding communication skills and inventory management expertise to enhance store operations and customer relations. Achieved significant improvements in efficiency and customer satisfaction, demonstrating a strong ability to multitask and organize in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Store Manager/Administrative Assistant

Hartley Haus
05.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained inventory of office supplies and placed orders.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Managed phone and email correspondence and handled incoming and outgoing mail.
  • Managed all ordering and invoicing,and spreadsheets.

Student Ministry Assistant

Crestview Baptist Church
02.2020 - 02.2022
  • Safeguarded sensitive information by maintaining strict confidentiality protocols in handling personal data related to church members or staff.
  • Prepared regular reports on ministry activities for presentation during board meetings or annual reviews.
  • Administered social media accounts and online platforms for the church, keeping congregants updated on news and events.
  • Streamlined office operations through effective organization systems, improving overall efficiency within the ministry team.
  • Managed inventory levels for supplies needed in various ministry areas, maintaining cost-effective purchasing practices.
  • Managed scheduling for pastors'' appointments and meetings, ensuring efficient use of time while minimizing conflicts or overlaps.
  • Maintained accurate records of church membership, attendance, and financials, enabling informed decision-making by leadership.
  • Assisted with organizing religious activities and services.
  • Participated in religious ceremonies and events.
  • Typed and put together slide shows for sermons.

Children's Ministry Assistant

Crestview Baptist Church
08.2018 - 02.2020
  • Assisted with organizing religious activities and services.
  • Participated in religious ceremonies and events.
  • Assisted with fundraising activities.
  • Supported religious leaders in performing various duties.
  • Prepared and distributed religious materials.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

CDO Teacher

Crestview Baptist Church
04.2017 - 05.2018
  • Fostered student curiosity and interest through creative hands-on activities.
  • Developed and implemented classroom routines to address varying student needs.
  • Adapted teaching methods and materials to meet students' needs.
  • Scheduled everyday lessons and activities

Education

High School Diploma -

Grand Junction High School
Grand Junction, CO
05-2007

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Friendly and positive
  • Outstanding communication skills
  • Inventory management
  • POS systems
  • Supply ordering
  • Policies and procedures

Timeline

Store Manager/Administrative Assistant

Hartley Haus
05.2022 - Current

Student Ministry Assistant

Crestview Baptist Church
02.2020 - 02.2022

Children's Ministry Assistant

Crestview Baptist Church
08.2018 - 02.2020

CDO Teacher

Crestview Baptist Church
04.2017 - 05.2018

High School Diploma -

Grand Junction High School

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Alexandra Lopez