Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Alexandra Maloney

Mesick,Mi

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

8
8
years of professional experience

Work History

Housekeeper

Self Employed
03.2018 - Current


  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.

Bartender

CommonGrounds Kitchen and Tap
02.2023 - 11.2024
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Housekeeper

Coyote Crossing Resort
01.2017 - 10.2021
  • Achieved top cleanliness standards by performing thorough housekeeping activities.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Manager

Peterson Creek Cabins
04.2018 - 01.2020
  • Ensured strong customer relations through successful problem-solving measures.
  • Defined main tasks for the team, maintained timelines, and oversaw outcomes.
  • Managed vacation cabins by ensuring highest standards of cleanliness and upkeep.

Education

Oakland Community College
Farmington Hills, MI

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Hospitality background
  • Deep cleaning expertise
  • Commercial and residential cleaning
  • Multitasking and prioritizing
  • Professional and courteous

Additional Information

References Available upon request

Timeline

Bartender

CommonGrounds Kitchen and Tap
02.2023 - 11.2024

Manager

Peterson Creek Cabins
04.2018 - 01.2020

Housekeeper

Self Employed
03.2018 - Current

Housekeeper

Coyote Crossing Resort
01.2017 - 10.2021

Oakland Community College

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Alexandra Maloney