Alexandra Manzon
Summary
Dynamic hospitality professional with a focus on problem-solving and collaboration. Successfully managed logistics for corporate events, cultivated vendor relationships, and ensured seamless execution through meticulous planning and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Events Assistant
Hans BioMed USA
Santa Fe Springs, California
2025.08 - 2025.12
- Coordinated logistics for event setup, including vendor communication and equipment management.
- Managed vendor relationships to secure catering, audiovisual, and venue services.
- Handled inquiries from attendees regarding accommodations, travel arrangements, and other details related to the event.
- Prepared post-event reports summarizing accomplishments achieved through execution of successful conference or meeting plans.
Event and Meeting Services Coordinator
Holiday Inn
Buena Park, California
2024.09 - 2025.08
- Act as the central point of contact for clients, overseeing BEOs, room blocks, and group itineraries to ensure flawless event execution.
- Worked with cross-functional teams to achieve goals.
- Streamlined logistics and communication using Delphi; managed timelines, contracts, and documentation from planning to post-event follow-up.
- Cultivated strong vendor relationships and coordinated travel, accommodations, and financial processes with precision and attention to detail.
Catering Sales Seasonal Intern
Sodexo Live! Hollywood Bowl
Hollywood, California
2024.05 - 2024.08
- Coordinated planning and execution of high-profile events at Hollywood Bowl, delivering memorable experiences for entertainment industry clients.
- Supervised catering staff to ensure service excellence.
- Coordinated premium event logistics, including equipment rentals, catering deliveries, and backstage support.
- Developed menus based on client preferences and dietary needs.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
Reservations Agent
Marriott
Anaheim, California
2022.11 - 2023.12
- Delivered exceptional customer service to improve overall guest satisfaction.
- Coordinated group bookings and special requests to meet diverse guest needs.
- Collaborated with front desk staff to streamline guest check-in processes.
Lodging Intern
Marriott
San Diego, California
2022.05 - 2022.08
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Coordinated with housekeeping to ensure room readiness for guests.
Education
Bachelor of Science - Hospitality Management
California State Polytechnic University, Pomona
Pomona, CA2023-05
Skills
- Customer relationship management
- Effective communication
- Problem solving
- Event management
- Vendor negotiation
- Group coordination
- Contract administration
- Catering logistics
- Complaint resolution
- Team collaboration
- Attention to detail
- Time management
- Networking and relationship building
- Reservation management
Certification
- ServSafe Manager Certification
- RBS Certified
Timeline
Events Assistant
Hans BioMed USA
2025.08 - 2025.12
Event and Meeting Services Coordinator
Holiday Inn
2024.09 - 2025.08
Catering Sales Seasonal Intern
Sodexo Live! Hollywood Bowl
2024.05 - 2024.08
Reservations Agent
Marriott
2022.11 - 2023.12
Lodging Intern
Marriott
2022.05 - 2022.08
Bachelor of Science - Hospitality Management
California State Polytechnic University, Pomona