Alexandra Marino

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Managed and maintained accurate ledgers.

Culinary preparations executed and meals delivered to owner.

Luxury dining experiences created for high-end clientele.

Innovated mixology techniques for enhanced guest experience.

Responded attentively to each family need.

Delivered concierge services.

Crafted innovative drink lists.

Managed housekeeping operations.

Lead breakfast and lunch service

Developed stunning table decorations.

Directed operations for both laundry and housekeeping departments.

Provided support for service operations.

Delivered a diverse selection of drinks to every guest.

Oversaw high-traffic bar operations.

Upheld hygiene standards in bar setting.

Ensured accurate financial handling in bar operations.

Monitored environment for hazards.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Executed preparation of more than 300 types of shots.