Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Marquez Vigil

Tucson,AZ

Summary

Driven Pharmacy Technician with 10 years of experience and success in working within fast-paced clinic with pharmacy settings. Looking for a career opportunity in the medical field that will give me an opportunity to build on my existing skills as well as be an asset in the medical field

Overview

21
21
years of professional experience

Work History

Pharmacy Technician

El Rio Health Care Center
04.2012 - 07.2023
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Translated for patients that did not understand english
  • Translated for pharmacist who only spoke english at the council window for patients
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Counted, measured and compounded medications following standard procedures.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Collected co-payments or full payments from customers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven ability to develop and implement creative solutions to complex problems.

Massage Therapist

Bella Day Spa Boutique
05.2009 - 12.2009
  • Expanded clientele by offering specialized treatments such as deep tissue, and prenatal massages.
  • Prepared oils and lotions for massages.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Assessed clients to determine appropriate massage techniques to apply.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Improved overall client well-being with customized aromatherapy blends during massage sessions.

Massage Therapist

Loews Ventana Canyon Resort
02.2007 - 04.2009
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Prepared oils and lotions for massages.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Established and implemented massage protocols and procedures.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.front desk booking appointmentsspa and laundry attendant

Massage Therapist

Rubs Massage Emporium
10.2005 - 01.2007
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Prepared oils and lotions for massages.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
  • Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Performed aroma therapies and specialized relaxation techniques.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.

Audio Visual Aide

Tucson High Magnet School
10.2003 - 03.2004
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Supported staff on special assignments making xerox copies
  • Purchased and maintained office supplies.
  • Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
  • Assisted administration and faculty with daily task

Weight Room Manager

Tucson High Magnet School
11.2002 - 05.2003
  • Optimized weight room layout to provide a more functional training environment.
  • clean and sanitize equipment
  • help students with equipment

Financial Aide Department Assistant

University Of Arizona
02.2002 - 07.2002
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Pharmacy Technician

Carrington College
Tucson, AZ
03.2011

Massage Therapy

Apollo College
Tucson, AZ
02.2005

High School Diploma -

Tucson Magnet High School
Tucson, AZ
05.2004

Skills

  • Bilingual English/ Spanish
  • Dedicated
  • Responsible
  • Honest
  • Complete task with minimal supervision
  • Work well with others
  • Work well in a fast pace environment
  • Fast learner
  • Hard worker
  • Reliable
  • Insurance Verification
  • Prescription Filling
  • Dosage Form Preparation
  • Answering customer questions
  • Supply Restocking
  • Updating medication histories
  • Dispensing Medications
  • Data Entry
  • Payment Processing
  • Customer Service
  • Verifying orders
  • Prescription Filling and Labeling
  • Insurance Billing
  • Receiving incoming supplies
  • Equipment Cleaning and Maintenance
  • Prescription Interpretation
  • Interpreting and Processing Medication Orders
  • Medication Therapy Management
  • Medical Insurance Claims Processing
  • HIPAA Compliance
  • HIPAA Regulations
  • Stocking shelves
  • Attention to Detail
  • Relationship Building
  • Team Collaboration
  • Filling Prescriptions

Timeline

Pharmacy Technician

El Rio Health Care Center
04.2012 - 07.2023

Massage Therapist

Bella Day Spa Boutique
05.2009 - 12.2009

Massage Therapist

Loews Ventana Canyon Resort
02.2007 - 04.2009

Massage Therapist

Rubs Massage Emporium
10.2005 - 01.2007

Audio Visual Aide

Tucson High Magnet School
10.2003 - 03.2004

Weight Room Manager

Tucson High Magnet School
11.2002 - 05.2003

Financial Aide Department Assistant

University Of Arizona
02.2002 - 07.2002

Pharmacy Technician

Carrington College

Massage Therapy

Apollo College

High School Diploma -

Tucson Magnet High School

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Alexandra Marquez Vigil