Alexandra Marrero
Bristol,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Manager, Inside Sales, Sales Assistant
Triple Stitch Sportswear
Prospect, CT
07.2023 - Current
- Greeted customers and provided assistance with product selection.
- Helped customers find specific products, answered questions and offered product advice.
- Provided technical support to customers regarding products and services.
- Maintained client accounts and updated system with relevant information.
- Answered incoming telephone calls to provide store, products and services information.
- Resolved customer disputes or complaints in a timely manner.
- Identified areas for improvement in the sales process and developed solutions accordingly.
- Prepared proposals for new business opportunities based on client requirements.
- Followed up on pending orders and inquiries in a timely manner.
- Analyzed market trends to develop competitive pricing strategies for new products and services.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
Certified Personal Trainer
Catalyst Training Gyms
Southbury, CT
11.2022 - Current
- NASM Certified Personal Trainer
- Demonstrated safe and effective exercise techniques to clients.
- Provided personalized fitness programs tailored to individual needs.
- Instructed clients on proper form and technique for various exercises.
- Motivated clients to reach their fitness goals through positive reinforcement.
- Conducted group classes in weight training, aerobics, yoga, Pilates and other forms of exercise.
Administrative Assistant
InHouse Care LLC
Waterbury, CT
06.2022 - 11.2022
- Assistant to Director of Operations and Payroll.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Handled confidential documents in an organized fashion according to established protocol.
Office Administrator
Ferraris Appliance
Newington, CT
09.2021 - 05.2022
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Maintained cleanliness of the sales floor area at all times.
- Provided personalized service to build relationships with customers.
- Assisted customers in finding the right appliance for their needs and budget.
- Processed orders for new appliances, parts, and accessories.
Server
Bella'gio Resturante
Chesire, CR
09.2019 - 03.2020
- Served daytime and evening shifts
Receptionist / Caregiver / Cashier
1 Stop 4 Paws
05.2019 - 08.2019
- Recommended the best products to fit the individual needs of owners and their pets
- Maintained the cleanliness of the facility
- Walking multiple dogs a day all located in different areas of the state
- Completed transactions for the business as well as maintain financial assets
- Provided animals with the proper care required (food, medication, cleaning their living space)
Front Desk Supervisor
CCSU ITBD Building
09.2017 - 05.2019
- Managed the buildings' front desk staff
- Created flexible schedules for college students
- Directed the CCSU/New Britain community to proper floors and rooms
- Kept the facility organized
Education
Some College (No Degree) - Exercise Science
Central Connecticut State University
New Britain, CTNaugatuck High School -
Naugatuck High School
Skills
- Customer Relationship Building
- Professional Communication
- Computer Skills
- Microsoft Office Specialist
- Organization, Time Management and Multitasking
- Creative and Critical Thinking
Certification
- NASM Certified Personal Trainer
- AED / CPR Certified
- Authorized to work in the US for any employer
- Driver's License
- CPR Certification
- First Aid Certification
Timeline
Account Manager, Inside Sales, Sales Assistant
Triple Stitch Sportswear
07.2023 - Current
Certified Personal Trainer
Catalyst Training Gyms
11.2022 - Current
Administrative Assistant
InHouse Care LLC
06.2022 - 11.2022
Office Administrator
Ferraris Appliance
09.2021 - 05.2022
Server
Bella'gio Resturante
09.2019 - 03.2020
Receptionist / Caregiver / Cashier
1 Stop 4 Paws
05.2019 - 08.2019
Front Desk Supervisor
CCSU ITBD Building
09.2017 - 05.2019
- NASM Certified Personal Trainer
- AED / CPR Certified
- Authorized to work in the US for any employer
- Driver's License
- CPR Certification
- First Aid Certification
Some College (No Degree) - Exercise Science
Central Connecticut State University
Naugatuck High School -
Naugatuck High School
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