Alexandra Marthone
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Trusty customer service with experience in various care settings.
Overview
6
6
years of professional experience
Work History
Self Employed
Multi-Service Center
11.2017 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Provided language translation services for customer service inquiries.
- Accomplished multiple tasks within established timeframes.
Digicel Agent
Digicel
08.2022 - 06.2023
- Developed and managed relationships with customers to increase customer loyalty.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Certificate in Travel Agent - Customer Service
Port-au-Prince, Haiti
HaitiSkills
- Customer Service
- Product Promotion
- Managing Multiple Tasks
- Project Management Abilities
- Quality Control
- Documentation
volunteer
Church Secretary
Church management
Timeline
Digicel Agent
Digicel
08.2022 - 06.2023
Self Employed
Multi-Service Center
11.2017 - Current
Certificate in Travel Agent - Customer Service
Port-au-Prince, Haiti
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