Alexandra Martinez
Chandler,AZ
Summary
Dynamic culinary professional with experience at In-N-Out Burger, excelling in high-quality food preparation and customer service. Proven ability to enhance guest satisfaction through effective multitasking and strong attention to food safety. Recognized for fostering teamwork and implementing performance improvements, ensuring a clean and organized kitchen environment.
Bringing positive attitude and strong teamwork skills to kitchen environment. Knowledge of food safety and sanitation practices combined with ability to follow recipes and prepare ingredients. Dedicated to creating delicious meals and contributing to high-quality dining experience.
Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cook
In-N-Out Burger
06.2024 - Current
- Prepared high-quality menu items following standardized recipes and procedures.
- Operated kitchen equipment efficiently to maintain food safety standards.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Maintained cleanliness of workstations and adhered to health regulations.
- Assisted in training new staff on food preparation techniques and safety protocols.
- Implemented portion control measures to reduce waste during meal preparation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Brand Ambassador
TJX Companies
12.2023 - 02.2024
- Engaged customers through product demonstrations and effective communication strategies.
- Collaborated with marketing team to execute promotional campaigns and brand initiatives.
- Conducted market research to identify trends and customer preferences for brand alignment.
- Supported inventory management by monitoring stock levels and ensuring product availability.
- Enhanced customer experience by addressing inquiries and resolving issues promptly.
- Built relationships with customers, fostering loyalty through personalized interactions and follow-ups.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Education
Associate of Arts - Diagnostic Medical Sonography
Chandler Gilbert Community College
Chandler, AZ03-2025
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Frying
- Strong attention to safe food handling procedures
- Performance improvement
- Hospitality service expertise
- Order verification
- Fast learner
Accomplishments
- National honors society member
- Softball team captain
- Volunteering over 200 hours of community services
,
Certification
food license
Timeline
Cook
In-N-Out Burger
06.2024 - Current
Brand Ambassador
TJX Companies
12.2023 - 02.2024
Associate of Arts - Diagnostic Medical Sonography
Chandler Gilbert Community College