Alexandra Martinez-Alcala
Henderson,NV
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Healthy Minds
10.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
HCC Coder
Data Delivery Services
03.2017 - 06.2020
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Monitored changes in coding regulations to provide recommendations for compliance.
- Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
Office Administrator
Visions
02.2006 - 10.2011
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Medical Assistant
Allergy And Asthma Associates
07.2003 - 03.2005
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient spirometry.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Las Vegas, NV08.2024
Skills
- Phlebotomy
- IDX Appointment Scheduling
- Medical Records Management
- Foley Catheter Insertion and Removal
- Pulmonary Function Tests (PFTs)
- Customer Service
- Grooming and Bathing Assistance
- Medical Terminology
- Restocking Lab Supplies
- Patient Feeding
- First Aid
- Communicating with Patient Families
- Vital Sign Monitoring
- Patient Toileting
Affiliations
National Student Nurses Association
Languages
English
Full Professional
Spanish
Native or Bilingual
A1
Timeline
Medical Assistant
Healthy Minds
10.2020 - Current
HCC Coder
Data Delivery Services
03.2017 - 06.2020
Office Administrator
Visions
02.2006 - 10.2011
Medical Assistant
Allergy And Asthma Associates
07.2003 - 03.2005
Bachelor of Science - Nursing
Arizona College of Nursing
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