Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alexandra Masters

Yakima,WA

Summary

Dynamic professional with a proven track record in customer service and inventory management at Costco. Adept at enhancing customer relations and streamlining order processing. Recognized for strong analytical thinking and effective problem-solving skills, consistently delivering high-quality results in fast-paced environments. Committed to fostering team collaboration and organizational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Stay at Home Mother

Self-employeed
Yakima, WA
02.2021 - 06.2025
  • Completed day-to-day duties accurately and efficiently.
  • Managed household errands and other essential duties.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Barista

Starbucks
Federal Way, WA
12.2020 - 08.2021
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.

Ecommerce Agent

Performance Home Medical
Kent, WA
11.2019 - 11.2020
  • Actively participated in developing strategies for improving customer relations.
  • Provided customer service to clients through phone and email communication.
  • Maintained accurate records of client interactions and transactions.
  • Utilized computer systems for tracking, information gathering and and or troubleshooting.

Ecommerce Agent

Costco
Yakima, WA
02.2017 - 07.2019
  • Actively participated in developing strategies for improving customer relations.
  • Provided customer service to clients through phone and email communication.
  • Followed established procedures for processing returns, exchanges, refunds while maintaining high levels of accuracy.
  • Responded promptly to customer inquiries and complaints in a professional manner.

Education

GED -

Bates Technical College
Tacoma, WA
01-2021

Skills

  • Inventory management
  • Software testing
  • Customer service
  • Point-of-sale systems
  • Promotional display creation
  • Order processing
  • Analytical thinking
  • Team collaboration
  • Social perceptiveness
  • Organization and time management

Certification

  • Electrical Trainee Certificate

References

References available upon request.

Timeline

Stay at Home Mother

Self-employeed
02.2021 - 06.2025

Barista

Starbucks
12.2020 - 08.2021

Ecommerce Agent

Performance Home Medical
11.2019 - 11.2020

Ecommerce Agent

Costco
02.2017 - 07.2019

GED -

Bates Technical College

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