Alexandra Matos
Hoboken,NJ
Summary
Resourceful worker offering great communication skills in customer service and file management. Detail-oriented team player with strong organizational skills. Handles multiple clients simultaneously with a high degree of confidentiality and accuracy.
Overview
1
1
year of professional experience
Work History
Secretary
Graceful Skin and Body Spa
11.2022 - 02.2024
- Handled client's sensitive and personal information
- Maintained daily report documents
- Scheduled appointments and conducted follow-ups for clients
- Entered personalized sensitive notes into system and updated client's contacts with information to keep records up-to-date
- Maintained electronic filing systems and categorized documents
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally
- Oversaw inventory of service and customer product, ensuring availability
Education
High School Diploma -
High Tech High School
Secaucus, NJ06.2024
Skills
Customer Service
Verbal and written communication
Office Administration
Organization
Keyboarding skills
Appointment Scheduling
File Management
Calendar Management
Confidentiality understanding
Supply Restocking
Report Writing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Secretary
Graceful Skin and Body Spa
11.2022 - 02.2024
High School Diploma -
High Tech High School
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