Alexandra Matovic
South Orange,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Gap Outlet
04.2023 - Current
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Retail Sales Associate
American Eagles Outfitters
09.2022 - 01.2023
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Prioritized helping customers over completing other routine tasks in store.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
Pet Groomer
Pet Supplies Plus
06.2022 - 08.2022
- Streamlined appointment scheduling processes by implementing an efficient booking system that accommodated multiple groomers simultaneously.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Monitored animals for behavioral problems and signs of health issues.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
Education
Bachelor of Science - Biology
Seton Hall University
South Orange, NJ05.2027
High School Diploma -
Washingtonville Senior High School
Washingtonville, NY06.2023
Skills
- Reliability and punctuality
- Item Ticketing and Pricing
- Store Opening and Closing
- Transaction Processing
- Problem-Solving
- Organization
- Friendly and Helpful
- Sales floor organization
- Reliable and Responsible
- Time Management
- Store Organization
- Teamwork and Collaboration
Timeline
Retail Sales Associate
Gap Outlet
04.2023 - Current
Retail Sales Associate
American Eagles Outfitters
09.2022 - 01.2023
Pet Groomer
Pet Supplies Plus
06.2022 - 08.2022
Bachelor of Science - Biology
Seton Hall University
High School Diploma -
Washingtonville Senior High School