Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Alexandra Maverick

San Diego,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready and willing to contribute to team success and achieve positive results. Excited to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Waitress

BJ’s Restaurant and Brewhouse Redmond/Mission Valley
03.2024 - Current
  • Regularly took care of parties of 15+ people
  • Learned 10+ page, interchanging food and cocktail menu
  • Trusted with training newly integrating serving staff
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waitress

Benihana San Diego
01.2022 - 01.2024
  • Learned new, interchanging, and seasonal menus regularly
  • Helped train newly integrated serving staff
  • Regularly created lasting memories for parties of 10+
  • Bussed tables and ran appetizers and bar drinks
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Processed orders and sent to kitchen employees for preparation.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Shift Lead/Waitress

Nishiki Ramen Kearny Mesa
01.2018 - 01.2022
  • Received an award for highest sales of the year 2019
  • Promoted to Shift Lead in 2020 for performing above and beyond expectations
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Trained and mentored new employees to maximize team performance.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Education

Associates to Transfer degree - Studio Arts Major

San Diego Mesa College
San Diego, CA
12-2025

Skills

  • Stress management in high volume environment
  • Dining environment maintenance
  • Proficient in resolving complaints
  • Hospitality and accommodation
  • Complex Problem-solving
  • Active listening

Timeline

Waitress

BJ’s Restaurant and Brewhouse Redmond/Mission Valley
03.2024 - Current

Waitress

Benihana San Diego
01.2022 - 01.2024

Shift Lead/Waitress

Nishiki Ramen Kearny Mesa
01.2018 - 01.2022

Associates to Transfer degree - Studio Arts Major

San Diego Mesa College

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