Alexandra Maxwell
Miami
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Barista
Cali Coffee
10.2022 - Current
- Prepare and serve a wide variety of coffee and espresso beverages with speed and accuracy
- Develop strong customer relationships by providing friendly and attentive service
- Handle cash, process payments, and operate the point-of-sale system efficiently
- Assist in training new baristas, fostering a collaborative team environment
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Summer Intern/Sales Associate
Love Only NYC
06.2021 - 08.2021
- Inventoried 500+ items on Shopify
- Maintained a visually appealing store layout, ensuring products were well-displayed and easy to locate
- Managed and posted social media content with 30K+ followers on TikTok and Instagram
Summer Employee
Sweet Melody Ice Cream
06.2020 - 08.2020
- Assisted customers with flavor selections, provided excellent customer service, and handled cash transactions
- Produced and served 50+ ice cream flavors from scratch
- Managed the shop’s TikTok account by creating engaging content
Summer Employee/Pizza Expeditor
Strange Beast Brewpub and Pizzeria
06.2020 - 08.2020
- Acted as a middleman between the kitchen and customers, ensuring accurate order delivery for both in-person and Uber Eats clients
- Confirmed and communicated order details to customers, maintaining high standards of service and accuracy
- Streamlined the order process to enhance customer satisfaction and operational efficiency
Education
Bachelor of Science - Marketing
TULANE UNIVERSITY | A. B. FREEMAN SCHOOL OF BUSINESS
05.2027
Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
Active listener
Adaptive and creative
Accomplishments
- Redesigned coffee menu for improved readability.
- Memorized ingredients and recipes for [Number] specialty drinks.
Proficiencies
Excel Certified, English, native, Spanish, fluent
Languages
Spanish
Professional Working
Timeline
Barista
Cali Coffee
10.2022 - Current
Summer Intern/Sales Associate
Love Only NYC
06.2021 - 08.2021
Summer Employee
Sweet Melody Ice Cream
06.2020 - 08.2020
Summer Employee/Pizza Expeditor
Strange Beast Brewpub and Pizzeria
06.2020 - 08.2020
Bachelor of Science - Marketing
TULANE UNIVERSITY | A. B. FREEMAN SCHOOL OF BUSINESS
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