Alexandra McMullan
Chicago,IL
Summary
Dedicated security professional skilled in surveillance equipment use, emergency response, and incident reporting. Proven ability to lead teams and enhance safety protocols.
Overview
32
32
years of professional experience
Work History
Security officer - Field supervisor
Centurion Security Group
Chicago, Illinois
03.2026 - Current
- Monitored premises to ensure safety and security for employees and visitors.
- Patrolled assigned areas to deter suspicious activities and unauthorized access.
- Responded promptly to incidents and emergencies, following established protocols.
- Maintained and operated surveillance equipment.
- Communicated with other security staff using radio, intercom, telephone and internet-based communications systems to coordinate facility-wide security operations.
- Reported incidents of suspicious behavior.
- Generated detailed reports on any irregularities or violations observed while monitoring security cameras.
- Trained new employees on the use of CCTV equipment as well as basic operational procedures.
- Investigated potential criminal activity by reviewing video recordings from multiple camera angles.
- Responded promptly to alarms, emergency calls, and other incidents.
- Logged daily activities in detail, keeping handwritten and electronic records of movement of personnel, inventory and equipment pursuant to company logging specifications.
- Reviewed incident reports submitted by other team members for accuracy and completeness before submitting them for approval.
- Identified potential weaknesses in existing security protocols and recommended ways to improve them.
- Scheduled appointments with specialized equipment technicians for periodic updates or upgrades to equipment and troubleshooting of malfunctioning system components.
- Monitored live CCTV feeds for security and safety concerns.
- Documented incidents and anomalies in daily logs.
- Maintained confidentiality of sensitive information at all times.
- Reported technical issues to maintenance for prompt resolution.
- Supported training of new staff on effective surveillance protocols and procedures.
Security officer _ Captain _ loss prevention
Benford protection group
Chicago, Illinois
05.2012 - 08.2022
- Conducted safety briefings to ensure team awareness and preparedness.
- Oversaw daily operations of security teams on various assignments.
- Maintained accurate logs of daily activities, incidents, and observations.
- Monitored premises to ensure safety and security for all personnel.
Special Response team officer (SRT)
WSA Security
Chicago
09.2005 - 11.2010
- Monitored security systems to ensure safety and compliance standards.
- Conducted regular patrols to deter unauthorized access and identify potential threats.
- Responded promptly to alarms and incidents, coordinating with local law enforcement.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Supervised subordinate staff in carrying out daily duties and activities.
- Assisted in training new security personnel on protocols and procedures.
Security Officer_ patrol officer
BGK security
Chicago, IL
05.2003 - 10.2005
- Conducted regular patrols to detect and deter potential security threats.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored premises to ensure safety and security for all personnel.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Responded promptly to alarms and incidents, coordinating with law enforcement.
- Managed access control systems to regulate entry of visitors and personnel.
- Provided assistance during emergency situations, ensuring safety protocols were followed.
- Maintained accurate logs of all security related activities.
Loss prevention _ sergeant_ Lieutenant_ Captain_
T Force security
Chicago, Illinois
11.1994 - 10.1999
- Monitored premises to ensure safety and security of personnel and property.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Patrolled assigned areas to deter unauthorized activities and maintain order.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Conducted thorough inspections of facilities for potential security risks.
- Implemented surveillance measures to monitor high-risk areas effectively.
- Responded promptly to alarms and incidents, managing situations effectively.
- Supervised security team to ensure adherence to protocols and procedures.
- Maintained accurate logs of all security related activities.
- Documented daily activities and incidents in detailed reports for management review.
- Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.
- Prepared records and reports of company responses to fires or other emergencies.
Security Officer _ captain
Jason Henderson security
Chicago
07.1994 - 11.1994
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and emergencies, maintaining calm during incidents.
- Trained new security staff on procedures, protocols, and emergency responses.
- Prepared detailed reports on security incidents and activities for management review.
- Utilized surveillance equipment to monitor activities and prevent unauthorized access.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security-related activities to document incidents and support incident management.
Education
Some College (No Degree) -
Austin Career Education Center
Chicago, IllinoisSkills
- Security protocol
- Surveillance equipment
- CCTV monitoring
- Alarm monitoring
- Access control management
- Emergency response
- Incident reporting
- Emergency management
- Building lockdown coordination
- Emergency evacuation procedures
- Bomb threat procedures
- Night and safe deposit procedures
- Safety management
- Risk assessment
- Threat assessment
- Threat management
- Conflict resolution
- Conflict de-escalation
- Crisis intervention training
- Training and development
- Patrol operations
- Staff management
- Team leadership
- Report generation
- First aid and CPR certified
- Defensive tactics training
- Theft prevention training
- Shift work experience
- Weapons training
- Identification verification
- Safety compliance
- Vehicle inspection
- GPS navigation
- Dispatch
- Cybersecurity awareness
- Problem solving
- Client relationship management
- Route planning
- Vehicle inspection
- Safety compliance
- Client relationship management
Timeline
Security officer - Field supervisor
Centurion Security Group
03.2026 - Current
Security officer _ Captain _ loss prevention
Benford protection group
05.2012 - 08.2022
Special Response team officer (SRT)
WSA Security
09.2005 - 11.2010
Security Officer_ patrol officer
BGK security
05.2003 - 10.2005
Loss prevention _ sergeant_ Lieutenant_ Captain_
T Force security
11.1994 - 10.1999
Security Officer _ captain
Jason Henderson security
07.1994 - 11.1994
Some College (No Degree) -
Austin Career Education Center