Hi, I’m
Alexandra Mendieta
sales consultant
Broomfield,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
years of professional experience
1
Certification
Work History
Transwest Gmc Trucks
Sales Consultant
04.2023 - Current
Job overview
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Greeted customers to determine wants or needs.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Responded to inquiries from potential customers via email and telephone.
Transwest Gmc Trucks
Receptionist
02.2023 - 04.2023
Job overview
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
STS automotive
Business Customer Service Representative
05.2021 - 09.2022
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming telephone calls to provide store, products and services information.
- administration paperwork.
Corte Argentina
Assistant Manager
05.2020 - 01.2021
Job overview
- Follow up with customers.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Developed action plans with driving personnel to reduce service failure.
CVT
Assistant Manager
03.2018 - 11.2019
Job overview
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Worked closely with customers to understand needs and resolve diverse issues.
- Organized schedules, workflows and shift coverage to meet expected business demands.
CELAP
Administrative Assistant
02.2016 - 01.2018
Job overview
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Directed customer communication to appropriate department personnel.
Education
ADEN International University OnlineDenver, CO
Some College (No Degree) from Digital Business And Innovation
Instituto Cultural BilinguePanama, PTY
High School Diploma
12.2014
Skills
- Complex Problem Solving
- Goal Setting
- Team Building
- Multitasking and Prioritization
- Upselling Products and Services
- Understanding Customer Needs
- Google Docs
- Attention to Detail
- International Reservations
- Client Networking
- Travel Planning
Certification
- Customer service , Corte argentino - 2020
- Customer service focus on sales, KOE - 2019
- Sales consultant License - 2023
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Consultant
Transwest Gmc Trucks
04.2023 - Current
Receptionist
Transwest Gmc Trucks
02.2023 - 04.2023
Business Customer Service Representative
STS automotive
05.2021 - 09.2022
Assistant Manager
Corte Argentina
05.2020 - 01.2021
Assistant Manager
CVT
03.2018 - 11.2019
Administrative Assistant
CELAP
02.2016 - 01.2018
ADEN International University Online
Some College (No Degree) from Digital Business And Innovation
Instituto Cultural Bilingue
High School Diploma
- Customer service , Corte argentino - 2020
- Customer service focus on sales, KOE - 2019
- Sales consultant License - 2023
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