Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alexandra Mitropolskaya

Irvine,CA

Summary

Approachable, gifted communicator, offers strong background in hospitality industry and sales experience. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service. Motivated, reliable and focused on serving various needs for customer satisfaction.

Overview

6
6
years of professional experience

Work History

Brand Ambassador

Aston Martin Newport Beach
Newport Beach, CA
02.2022 - Current
  • Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
  • Promoted positive company image through superior customer service experiences.
  • Stocked vehicles into CDK and other platforms, uploaded photos and updated the website.
  • Took care of deposits and certain transactions.
  • Made window stickers for all the vehicles.
  • Organized the store to better assist the sales team and welcomed each client.

Front Desk Receptionist

Mercedes, of Laguna, Niguel
Benz
04.2021 - 11.2021
  • Welcomed each client to the dealership and engaged in friendly conversations while conducting check-in process
  • Answered phone calls, provided information to callers and connected them to appropriate representatives
  • Signed for packages, recorded deliveries and distributed to personnel as well as communicated with porters for vehicle drop offs.

Sales Representative

Michael Kors
Costa Mesa
08.2020 - 02.2021
  • Engaged positively with each customer, providing professional and polite support for sales needs
  • Managed cash register operations using POS system and processed sales and returns
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.

Client Loyalty Coordinator

Fletcher Jones Motorcars
Newport Beach
03.2020 - 08.2020
  • Delivered fast, friendly and knowledgeable service for routine questions and complaints
  • Contributed to business growth by confirming customer satisfaction with service and quality
  • Coordinated wide range of services for multiple individuals while receiving positive feedback.

Loan Closing Coordinator

Pacific Bay Lending Group
Garden Grove
06.2019 - 04.2020
  • Mastered sales techniques to consistently exceed objectives
  • Identified potential buyers through cold calling
  • Gained valuable skill set by communicating with investors and agents
  • Determined best mortgage options to help clients obtain financing at best rates and terms.

Assistant

Ata Kelly Acupuncture Aliso Viejo
03.2017 - 12.2018
  • Recorded patients' medical history, vital statistics and test results in electronic medical records
  • Prepared clinical notes and updates on each patient for review by primary physician
  • Added and corrected information in patient electronic health records.

Education

Business Management

Irvine Valley College Irvine

Skills

  • Exceptional Customer Service
  • Luxury Retail
  • Sales Experience
  • Hardworking Mentality
  • High End Dealership Experience
  • Decision Making Ability
  • Adobe/Excel/CRM
  • Brand awareness
  • Data management
  • Event organizing

References

References available upon request

Timeline

Brand Ambassador

Aston Martin Newport Beach
02.2022 - Current

Front Desk Receptionist

Mercedes, of Laguna, Niguel
04.2021 - 11.2021

Sales Representative

Michael Kors
08.2020 - 02.2021

Client Loyalty Coordinator

Fletcher Jones Motorcars
03.2020 - 08.2020

Loan Closing Coordinator

Pacific Bay Lending Group
06.2019 - 04.2020

Assistant

Ata Kelly Acupuncture Aliso Viejo
03.2017 - 12.2018

Business Management

Irvine Valley College Irvine

Similar Profiles

CREATE PROFILE
Alexandra Mitropolskaya