Alexandra Molica
Cumming,Georgia
Summary
Skilled worker with proven ability to perform variety of tasks, including customer service, and special projects. Ability to multitask, work independently and within teams in fast-paced, high volume environments. Flexible work and shift schedule. Excellent work performance and attendance record.
Overview
10
10
years of professional experience
Work History
Community Manager
Benchmark Hospitality
07.2021 - Current
- Responsible for overseeing the operations, sets, and movement of the overall logistics of their assigned space/floor for office/desk and meeting spaces.
- Manage the day-to-day floor execution of in-house meeting programs by ensuring events materialize 100% accurately as specified through the program agenda and BEO’s, along with coordinating change management.
- Provide all client request and business service support; office supplies, printing/copying, shipping, etc. in a professional and timely manner.
- Maintain effective communication and positive relationships with all operating departments acting as a resource and appropriately delegating tasks as needed.
- Assist with technical and logistical opportunities that arise in meeting rooms for both instructors and attendees, as assigned.
Receptionist
Pet Vet
06.2018 - 07.2021
- Answered telephone calls to field inquiries from clients
- Scheduled annual checkup appointments, consultations and surgery visits for various animals, including dogs and cats
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians
- Entered data from pet records and office visits into computer system using V-Tech
- Entered data from pet records and office visits into computer system using V-Tech
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices
- Maintained office and waiting room so common areas were clean and tidy at all times
- Coached new employees on administrative procedures, company policies and performance standards
- Processed invoices and expenses using V-Tech
Kennel Attendant
Barkfield Animal Hospital
05.2017 - 06.2018
- Kept animal coats clean and healthy with regular washing, grooming and trimming
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets
- Maintained clean and organized boarding areas to promote animal wellbeing
- Worked 6 to 8-hour shifts with oversight of 50+ animals in kennels or holding pens
- Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians
Park Attendant
Forsyth County
02.2016 - 11.2016
- Maintained ball fields
- Lined ball fields before games and tournaments
- Maintained bathrooms
Cashier
Ingles Markets
01.2014 - 12.2015
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Reviewed and resolved differences between accounting information and cash drawer
- Operated cash register for cash, check and credit card transactions with 100% accuracy
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Checked prices for customers and processed items sold by scanning barcodes
Education
High School Diploma -
North Forsyth High School
Cumming, GAJun 2016
Some College (No Degree) - Criminal Justice
Toccoa Falls College
Toccoa Falls, GAMay 2017
Some College (No Degree) - Criminal Justice
Lanier Technical College
Oakwood, GACurrent
Skills
- Time Management
- Organization
Languages
English
Native or Bilingual
Timeline
Community Manager
Benchmark Hospitality
07.2021 - Current
Receptionist
Pet Vet
06.2018 - 07.2021
Kennel Attendant
Barkfield Animal Hospital
05.2017 - 06.2018
Park Attendant
Forsyth County
02.2016 - 11.2016
Cashier
Ingles Markets
01.2014 - 12.2015
High School Diploma -
North Forsyth High School
Some College (No Degree) - Criminal Justice
Toccoa Falls College
Some College (No Degree) - Criminal Justice
Lanier Technical College