Alexandra Morgan
Derry,NH
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
King Edward Memorial Hospital
11.2022 - 01.2024
- Collects/delivers orders and pharmacy supplies from/to nursing units
- Enters orders into pharmacy computer dispensing system
- Prepares, fills and delivers all medication orders- first doses, unit-dose cassettes, extemporaneous preparations, IV's narcotics and stock items
- Manufacturers sterile products using aseptic techniques
- Repackages all medications including narcotics
- Maintains all quality control records and ensures that all computer entries, manufacturing, repackaging and filling of patient specific orders are checked by pharmacist prior to being dispensed
- Replenishes stock on unit-dose trolleys and in unit-dose dispensing area giving attention to expiry day and stock rotation
- Replenishes ward stock by filling stock requisitions and charging stock accordingly
- Informs Pharmaceutical Buyer of stock shortages/outages and significant changes in usage patterns
- Performs related clerical duties and assists with general day-to-day operations of department- including answering telephone and door, typing, filing, shredding, record keeping.
Pharmacy Technician
Rite Aid
12.2021 - 09.2022
- Enter prescription information, patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation
- Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices
- Retrieve medication from inventory
- Create prescription labels and put them on prescription containers
- Place medication into prescription containers
- Complete paperwork related to filling prescriptions and input customer and prescription data into computer
- Assist with maintaining Pharmacy department by keeping it clean and in order
- Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation
- Administer Rite Aid programs including: FlavoRx, Living More, etc.
Salon Coordinator
LUSH Beauty Trendsetters
08.2019 - 07.2020
- Promote and book appointments via Salon Iris System
- Social media administration
- Process transactions and balance daily sales
- Inventory control and research
- Operations and administrative duties; telephone inquiries, schedule and confirm appointments, send emails, data entry, client correspondence
- Customer services-assist customers with retail purchases and service recommendations
- Maintain waitlists, client files and records
- Maintain communication between clients and technicians and track team activity.
Group Health Insurance Administrator
Argus Insurance
11.2018 - 05.2019
- Data entry of enrollment, changes for new and existing business and individual policies on Plexis Quantum Choice Database
- Daily printing and mailing of client medical ID cards
- Assume responsibility for maintaining data entry integrity
- Maintenance of group files and client records
- Work with Group Underwriting, Group Administration, Group Administration Special Projects and Medical Underwriting as required
- Calculate premiums for manual billing adjustments
- Liaise with clients, Claims Unit, Sales and Marketing and/or Underwriting regarding client claims or client insurance needs
- Manage client queries, concerns and issues regarding Group and Individual Health Insurance in efficient, professional and prompt fashion.
Receptionist/Financial Service/Cashier
BMW of Stratham
12.2017 - 11.2018
- Thoroughly inspect service repair orders and parts invoice for proper completion, legibility and accuracy
- Complete accounting section
- Transfer appropriate information from each repair order hardcopy to soft copies (reconcile repair orders)
- Accurately calculate total retail price for parts, fluids, material, shop supplies, labor and taxes and enter in appropriate spaces on repair order
- Calculate and enter warranty charges when applicable
- Collect total retail charges from customer in cash, check or authorized charge account and provide with proper change and receipts
- Properly document charge purchases according to policies established by office manager
- Accumulate all repair orders and parts invoices closed during business day to business office daily
- Financial reconciliation daily
- Maintain effective labor rate control forms as directed by management
- Handle and account for cash in and out in assigned money box daily
- Control keys associated with completed repair orders, return customer keys when payment received and direct customer to vehicle location
- File repair orders as directed by service department management
- Answer service department telephone, transfer calls to staff requested or best suited for call and take written messages when personnel are not available.
Medical Data Entry Clerk/ Accessioner
Seacoast Pathology
11.2016 - 02.2017
- Prepare and sort patient requisitions, identify and interpret data to be entered into information system
- Research available websites for missing patient insurance information and contact referring physician's office for missing patient demographics or insurance information
- Enter alphabetic, numeric, or symbolic data from patient requisitions, face sheets, or photocopy of insurance card, into information system
- Review data entered with source documents and/or error reports and enter necessary corrections into information system
- Route patient requisitions after entry
- Comply with all State, Federal, professional regulations, company and departmental rules, polices, and procedural manuals
- Adherence to CAP, CLIA, State Regulations, HIPAA, Safety and OSHA Regulations maintaining strictest confidentiality.
Education
MBA -
Southern New Hampshire University
Manchester, New Hampshire12.2025
Pharmacy Technician Course Certificate -
Pharmacy Technicians University
Online06.2022
Bachelor of Arts - Psychology/ Business Administration
Southern New Hampshire University
Manchester, New Hampshire05.2016
Completed Coursework for Bachelor's Degree -
University of New Hampshire
Durham/Manchester, New Hampshire05.2014
Certification
- Certified Pharmacy Technician(CPhT) - September 2022
- Leading vs. Managing Certification - March 2021
- Emotional Intelligence Certification- March 2021
- Critical Thinking Certification- May 2021
- Time Management Certification- June 2021
- Strategic Analysis Series Certification- July 2021
- Current Position of the Organization Analysis- The Process of Strategy Formulation- Internal Environment Analysis- External Environment Analysis- Mission, Vision & Stakeholders- Options and Choices- July 2021
Affiliations
Member of The National Society of Leadership and Success (2016)
Additional Skills
5,700 keys per hour, 100%, 43 words per minute, 97%, Word, Excel, PowerPoint
Timeline
Certified Pharmacy Technician
King Edward Memorial Hospital
11.2022 - 01.2024
Pharmacy Technician
Rite Aid
12.2021 - 09.2022
Salon Coordinator
LUSH Beauty Trendsetters
08.2019 - 07.2020
Group Health Insurance Administrator
Argus Insurance
11.2018 - 05.2019
Receptionist/Financial Service/Cashier
BMW of Stratham
12.2017 - 11.2018
Medical Data Entry Clerk/ Accessioner
Seacoast Pathology
11.2016 - 02.2017
MBA -
Southern New Hampshire University
Pharmacy Technician Course Certificate -
Pharmacy Technicians University
Bachelor of Arts - Psychology/ Business Administration
Southern New Hampshire University
Completed Coursework for Bachelor's Degree -
University of New Hampshire
- Certified Pharmacy Technician(CPhT) - September 2022
- Leading vs. Managing Certification - March 2021
- Emotional Intelligence Certification- March 2021
- Critical Thinking Certification- May 2021
- Time Management Certification- June 2021
- Strategic Analysis Series Certification- July 2021
- Current Position of the Organization Analysis- The Process of Strategy Formulation- Internal Environment Analysis- External Environment Analysis- Mission, Vision & Stakeholders- Options and Choices- July 2021
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