Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Morris

Fort Myers,FL

Summary

Dynamic leader with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Known for collaborative approach and commitment to excellence.

Overview

7
7
years of professional experience

Work History

Bar Manager

The Edison Restaurant
08.2022 - Current
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Created daily specials and beverage promotions to exceed sales goals.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Bartender

North Captiva Island Club
08.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Created daily inventory list of products that need to be brought out to the island.
  • Managed unexpected circumstances that come with working on island.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Helped with guest services including after hours check ins, golf cart malfunctions, and power outages.

Head Bartender

The Edison Restaurant
06.2020 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.

Bartender

Townhall
12.2017 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to all dietary restrictions and preferences specified by guests.
  • Completed Cicerone certification.
  • Maintained knowledge of daily rotating craft selections.
  • Obtained and maintained knowledge on all applicable diets.
  • Passed weekly testing for specified Keto, Paleo, Vegan, Brunch, Dinner, and Late night menus.
  • Passed weekly timed testing to complete all tickets under desired time.
  • Handled all tip outs and separated ticket pools at the end of the night.

Education

No Degree -

John Carroll University
Cleveland, OH

High School Diploma -

Walsh Jesuit
Cuyahoga Falls, OH
06.2015

Skills

  • Team Leadership
  • Outgoing Personality
  • Customer Relations
  • Issue Resolution

Timeline

Bar Manager

The Edison Restaurant
08.2022 - Current

Bartender

North Captiva Island Club
08.2020 - Current

Head Bartender

The Edison Restaurant
06.2020 - Current

Bartender

Townhall
12.2017 - 03.2020

No Degree -

John Carroll University

High School Diploma -

Walsh Jesuit

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Alexandra Morris