Alexandra Morris
Boise,ID
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Jackson’s Food Stores
- Gained practical experience in all areas of store operations, including driving sales and profitability, coaching and developing my team, managing expenses, reducing losses, and overseeing merchandising and inventory control
- Provide exceptional service by being courteous and always greeting and thanking all customers
- Follow, interpret, and enforce company policy and procedures with employees
- Suggest possible purchases to the customer and promote store specials
- Ensure proper sanitation and food handling/prep/storage/disposal procedures are followed
- Maintain cleanliness of interior/exterior of building including islands and pumps
- Minimize out of stocks by restocking shelving, displays, and coolers as needed
- Clean fast-food area, equipment, and stock as needed
- Must be safety/security conscious, adhere to the guidelines in the Safety Manual, and report any accidents or incidents to the manager immediately
- Investigate and gather all pertinent information regarding customer and employee incidents/accidents
- Assist in training new employees
- Manage foodservice and beverage programs to maximize sales and minimize loss
- Report to work promptly, neatly groomed, and in uniform
- Make safe drops per company policies
- Prepare and make daily deposits on the weekend, and when covering for the manager
- Assist in preparing weekly orders for product from suppliers
- When needed, help fuel customer cars, check engine fluids, and wash customer windows
- Respond to emergencies when the Store Manager is unavailable
- When needed, operate register and other store equipment
- Prepare cashier checkout and report accurately and according to policy
- Additional duties as assigned
Server
Lucky Palace
01.2010 - 03.2025
- Serves patrons with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
- Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering patrons’ choices from the kitchen and delivering accompaniments and condiments from service bars.
- Responds to additional patron requirements by inquiring of needs and observing dining process.
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
- Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.
- Hire and train new employees
- Make food deliveries in a timely manner
Maintenance Mechanic
Ada County Operations
Boise, ID
11.2017 - 03.2023
- Supervise Sheriff Labor Detail Clients
- Performs visual examinations and/or operational tests to determine the need for routine repair of building roofs, plumbing fixtures, concrete fixtures, mechanical and electrical systems, and HVAC systems;
- Performs scheduled and routine maintenance on mechanical, electrical and heating systems;
- Installs, services and repairs ventilation units, electrical appliances, and other related equipment;
- Installs plumbing fixtures such as lavatory facilities, drinking fountains and sprinkling systems;
- Repairs plumbing systems by clearing stoppages, replacing sections of broken pipe and repair of leaky drains etc.;
- Paints walls and other surfaces by using standard coating methods such as brushing, rolling, and spraying; and
- Performs a variety of carpentry tasks such as building forms constructing or repairing dry walls, sheathing, etc.;
- Mixes, pours, spreads and levels concrete on surfaces and structures such as sidewalks, steps, walls, curbs, ramps, etc.;
- Fixes, replaces and refinishes floors and doors and replaces locks;
- Cleans, maintains and repairs boilers and replaces parts as needed;
- Performs roof maintenance;
- Repairs and relocates cabinets, desks, tables and other office furniture;
- Repairs window frames and screens;
- Lays floor tile and carpeting
- Weld metal for fabrication and/or repair
- Operate a variety of lifts including but not limited to forklifts, boom lifts and scissor lifts;
- Assisted in troubleshooting and repairing mechanical equipment to ensure operational efficiency.
- Learned safety protocols and maintenance procedures to support team objectives.
- Utilized hand tools and diagnostic equipment for routine maintenance tasks.
- Supported inventory management by organizing tools and spare parts effectively.
- Participated in training sessions to develop skills in preventive maintenance techniques.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Maintained accurate records for all repairs, upgrades, and preventative measures taken on various equipment types.
Supervisor
American Cleaning Company
Boise, ID
11.2013 - 05.2015
- Supervised daily cleaning operations to ensure compliance with safety and quality standards.
- Trained new staff on cleaning protocols and equipment usage, enhancing team efficiency.
- Implemented inventory management practices for cleaning supplies, reducing waste and costs.
- Conducted regular inspections of facilities to maintain cleanliness and address service deficiencies.
- Developed training materials to standardize cleaning procedures and improve overall service quality.
- Led team meetings to foster communication, address challenges, and promote a positive work environment.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Timeline
Maintenance Mechanic
Ada County Operations
11.2017 - 03.2023
Supervisor
American Cleaning Company
11.2013 - 05.2015
Server
Lucky Palace
01.2010 - 03.2025
Assistant Manager
Jackson’s Food Stores