Offer well-rounded and versatile background with experience as a technician, customer service representative, work center supervisor, and project leader. Highly adaptable, resourceful, and committed to operational excellence, patient safety, and workflow optimization. Proven ability to manage large-scale deployments, support nursing operations, and lead teams through organizational transitions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Engineering Technician II
Cleveland Clinic Foundation
Cleveland, Ohio
01.2025 - Current
Worked alongside Nursing Operations Project Managers to transition medical-surgical beds and record inventory for systemwide database updates.
Assisted in transitioning feeding pumps across Florida and Ohio submarkets, ensuring accurate documentation and placement.
Provided initial troubleshooting support for CenTrak locator badges to nursing teams.
Completed two travel deployments to Florida: first to transition crash/code carts at five sites, and second to assist with designing workflows to improve pump retention within the health system.
Served as Acting Supervisor during departmental restructuring, supporting staff coordination and maintaining service levels.
Certified in Adult Mental Health First Aid (USA).
Assisted in transition and rollout of chair alarm systems across multiple units.
Supported Mass Casualty Cart preparation, go-live activities, and ongoing supply maintenance.
Trained personnel on internal operating systems and documentation to meet regulatory requirements and drive efficiencies.
Handpicked for project team deploying 8,000+ new large-volume infusion pumps across 24+ hospitals.
Primary technician responsible for recording 16,000+ control and serial numbers of new infusion devices and wireless modules with zero deficiencies.
Dispatched and organized a team of 16 technicians processing over 16,000 monthly equipment requests.
Assisted development and management of SharePoint ordering hub tracking 250,000+ equipment requests with 97.8% delivery accuracy.
Oversaw processing of 98,000+ infusion devices and 35,000+ durable equipment items with a 94% quality rating.
Accountable for 2,200+ crash carts with zero Joint Commission violations.
Validated and inspected 300+ PAPR units deployed enterprise-wide during COVID-19.
Selected to assist with Enterprise Crash Cart Standardization Project, supporting data entry and stocking 250+ carts.
Administrator for E-TRAK RFID tracking system, updating 1,000+ devices.
Ensured 100% accuracy of daily financial reports and customer orders.
Clinical Engineering Technician
Cleveland Clinic Foundation
Cleveland, Ohio
01.2021 - 01.2025
Equipment Logistics Technician, Senior Technician
Cleveland Clinic Foundation
Cleveland, Ohio
01.2017 - 01.2021
Equipment Logistics Technician
Cleveland Clinic Foundation
Cleveland, Ohio
01.2016 - 01.2017
Education
High School Diploma -
Saint Joseph Academy
Cleveland, Ohio
Associate of Applied Science -
Tri-C
Cleveland, OH
05.2023
Skills
Strong leader
Quality control
Deadline management
Mechanical aptitude
Troubleshooting
Project management
Product development
Maintenance and repairs
Certification
Sapphire Infusion Pump Service Training Certificate – 2021-11
Baxter Spectrum IQ Technical Training Certificate – 2021-09
HONORS
Eleven caregiver Appreciation Awards, Seven Cleveland Clinic Excellence Quarterly Awards, One Honors Award for exceptional performance, Caregiver Recognition Coin