Alexandra Nguyen
Toledo,Ohio
Summary
Results-oriented professional with extensive experience in multiple industries. Skilled in testing, sorting and sampling products with working knowledge of safety regulations. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Committed to making meaningful contributions and enhance organizational performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Sampler
Green Analytics
Toledo, OH
02.2025 - Current
- Rigorous attention to detail and adherence to established protocols when collecting and storing samples.
- Ensured data integrity by maintaining up-to-date records of all collected samples and corresponding information.
- Followed all relevant traffic laws and safety regulations.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Logistics Account Executive
Total Quality Logistics
Maumee, OH
11.2024 - 02.2025
- Coordinate transportation logistics, negotiating contracts with carriers to optimize costs and delivery schedules
- Oversee and analyze all operational logistics regarding inbound/ outbound freight (air, drayage, OTR, rail)
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
- Prospected new sales leads from directories, referrals and partners.
Flight Attendant
American Airlines
Chicago, IL
11.2021 - 11.2024
- Enforced aircraft and passenger compliance with safety protocols, procedures, and regulations
- Performed a timely service to customers while assessing any needs, constantly.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Shift Lead Manager
Taco Bell
Perrysburg, OH
11.2019 - 10.2021
- Evaluated store performance by receiving and incorporating feedback from store inspections to implement action plans for improvement.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Tracked receipts, employee hours, and inventory movements.
- Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization''s success.
Hostess, Server, and Cook
Pho Noodle
Toledo, OH
01.2018 - 01.2019
- Handled guest inquiries and complaints efficiently, enhancing customer satisfaction.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Receptionist
Venetian Nail Salon
Perrysburg, OH
04.2017 - 01.2018
- Efficiently processed updated client information and payments into the database.
- Prioritizes tasks while staying focused on several projects simultaneously; diligently followed up on outstanding items.
- Scheduled appointments accurately using specific reservation software, reducing conflicts or doublebookings.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Education
High School Diploma -
Perrysburg High School
Perrysburg, OH05.2020
Skills
- Time management mastery
- Interpersonal relationship building
- Data collection and analysis
- Customer service
- Inspection procedures
- Effective communication
- Adaptability and flexibility
- Documentation and recordkeeping
Certification
- FAA Certified
- CPR/ AED Certified
Languages
English
Vietnamese
Awards
Multiple recognition from Platinum/ Executive passengers, as well as in management.
Timeline
Field Sampler
Green Analytics
02.2025 - Current
Logistics Account Executive
Total Quality Logistics
11.2024 - 02.2025
Flight Attendant
American Airlines
11.2021 - 11.2024
Shift Lead Manager
Taco Bell
11.2019 - 10.2021
Hostess, Server, and Cook
Pho Noodle
01.2018 - 01.2019
Receptionist
Venetian Nail Salon
04.2017 - 01.2018
High School Diploma -
Perrysburg High School