Alexandra Olander

Supervising in and out load at special events. Supervising set up of all bar, dining areas and the kitchen. Make sure proper health department and ABC rules and regulations are executed. Supervising staff and creating a good, positive work environment Create and serve specialty, and well established alcoholic and non alcoholic drinks. Ensuring that everything runs and are executed according to schedule. Ensuring that food is inspected and up to par before leaving the kitchen.

Same as above. But also worked and coordinated with the wedding planners, flower vendors, musicians, Dj's. etc.

• Served high customer volumes during special events, large tournament crowds (up to 160 people) by myself, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.

In addition to descriptions of my other job's, I also maintained all inventory and ordering of beer, alcohol, bar supplies etc. Bill and payroll entering. Bill pay. Updating of employee handbook, writing personal memos and employee written warnings. Maintaining and updating personal records. Training of all new front of the house staff.