Alexandra O'Rourke

Supported Small Business, Financial Services, Marketing & Experience

• Develop and maintain strategic partnerships with senior business leaders.
• Collaborated with the Organization Effectiveness team to research and develop organizational development programs. Facilitated training sessions to promote skill development within the organization.
• Researched and developed comprehensive Human Resources strategies aligned with business objectives.
• Facilitated problem resolution processes to enhance operational efficiency.
• Provided support and coaching to managers on associate relations and performance management.
  Guided managers in progressive discipline, staffing analysis, and policy interpretation.
• Oversee and manage internal investigations to ensure compliance of managers and associates with company policies and federal, state, and local employment laws.
• Develop, recommend, implement, and maintain reward and recognition programs.
• Provide assistance to managers on staffing analysis, restructuring design, and reorganization implementation, as needed.

Promoted to Lead People Analytics Analyst

• Collaborate with People & Culture (P&C) subject matter experts to design, configure, and analyze various P&C programs and platforms that enhance associate experiences, and understand associate trends.
• Collaborated with stakeholders across multiple departments to develop strategies that leverage existing associate analytics resources.
• Designed a new process to streamline the development of engaging content and presentation materials for People and Culture updates to the Board of Directors.
• Design and maintain P&C analytics dashboards for various levels of leadership and the P&C team.
• Established business requirements to guide new analytics initiatives.

• Collect, evaluate, and transform data from various sources to illustrate narratives about associates.
• Develop process and data models using modeling and process tools.
• Create engaging presentation materials for People & Culture updates for senior management, including the Senior Leadership Team and the Board of Directors.
• Construct and manage P&C analytics dashboards catering to multiple levels of leadership and P&C team

• Collaborated with Workday Core team to implement holistic talent lifecycle in Workday Talent with little to no interruptions to the business.
• Delivered reporting and analysis on key talent initiatives to organization, including Senior Leadership Team and Board of Directors.
• Launched and managed company-wide Associate Engagement Survey for over 75,000 associates.
• Managed coaching program partnership, "BetterUp", and programming for high-potential Corporate and Field associates.
• Oversaw MBTI, TKI, and 360 assessments aimed at optimizing team dynamics and boosting performance.

Promoted to HR Specialist II

• Led project management for People Leadership program, reaching over 500 managers.
• Designed and developed Personal Leadership program, deploying to more than 1,000 employees.
• Facilitated individual and team development through various programs, including New Hire Orientation and Career Development trainings.
• Contributed as project member on New Manager basics design team, supporting new managers at Hallmark.
• Liaised with external leadership development initiatives in Kansas City, MO, including Central Exchange.
• Engaged with HR Analytics Community of Practice to leverage data for informed decision-making.
• Updated intranet content regularly to align employees with resources and provide real-time information.

• Led optimization of succession planning and performance management processes in Talent Management System, Cornerstone on Demand.
• Designed and facilitated updated new hire orientation to enhance onboarding experience for employees.
• Collaborated with design experience team to develop an employee-centered onboarding framework.
• Provided graphic design support, including communications updates and intranet page designs.
• Identified and implemented technology solutions to improve resource delivery for Talent Management team.
• Managed Lynda.com/LinkedIn Learning users and content delivery in collaboration with LinkedIn Learning.